Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kara May

Kearns,UT

Summary

Skillfully pursues sales to achieve profit targets and exceed personal quotas. Uses consultative and relationship-based techniques to capture sales opportunities. Persuasive communicator with tenacious nature. Talented manager dedicated to continuous improvement to keep everything running smoothly. Highly analytical and organized in addressing routine needs and managing unique circumstances. Skilled team player with strong background in customer facing environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Dependable team industry worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact. Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective

Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.

Overview

6
6
years of professional experience

Work History

DSP/Assistant Manager

CTA Community Supports
West Jordan, Utah
04.2024 - Current
  • Supported individuals with daily living skills and personal care needs.
  • Implemented individualized support plans tailored to clients' specific requirements.
  • Facilitated community engagement activities to promote social interaction.
  • Monitored client behavior and documented observations accurately.
  • Collaborated with healthcare professionals to coordinate services and resources.
  • Assisted clients in developing life skills for greater independence.
  • Trained new staff on best practices in client care and support methods.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Drove clients to doctors' appointments and social outings.
  • Consulted with client care team to continually update care plans.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.

Account Manager

Discover card
Salt Lake City, UT
08.2022 - 04.2024
  • Developed trusting rapport with recurring clients to reinforce brand loyalty and encourage continued patronage.
  • Attended regular training to stay abreast of updated technical data regarding industry products, materials and equipment.
  • Cultivated and maintained strong business relationships with new and existing accounts.
  • Managed, reviewed and delivered client solutions for different needs.
  • Addressed customer inquiries and concerns using extensive product knowledge.
  • Interacted with customers to personalize shopping experience and build positive rapport.
  • Handled customer complaints following company procedure.
  • Resolved customer issues quickly to recapture customer loyalty and prevent lost sales.
  • Engaged with customers to better understand needs and requirements and find appropriate solutions.
  • Kept up-to-date on current and upcoming product and service offerings.
  • Educated customers on features and benefits of products and provided demonstrations.

Manager

McDonald's
Kearns, Ut
10.2019 - 08.2022
  • Observed and maintained daily inventory levels based on current sales.
  • Researched and resolved questions and problems affecting customers, providing timely updates.
  • Completed daily opening, closing and administrative tasks for smooth business operations.
  • Organized and updated training schedules, programs and materials for new employees.
  • Shared knowledge and offered guidance to employees and customers.
  • Monitored employee productivity to provide suggestions for increased service.
  • Used interpersonal skills to confront tough issues and constructively resolve disagreements between employees.

Education

GED -

Kearns high school
Salt Lake City, UT

Skills

  • Interpersonal skills
  • Coaching
  • Mentoring
  • Training
  • Competency evaluation
  • Inventory management
  • Client care
  • Support plan implementation
  • Behavior monitoring
  • Medication management
  • Life skills training
  • Team collaboration
  • Conflict resolution
  • Staff training
  • Effective communication
  • Problem solving

Languages

English, Fluent

Timeline

DSP/Assistant Manager

CTA Community Supports
04.2024 - Current

Account Manager

Discover card
08.2022 - 04.2024

Manager

McDonald's
10.2019 - 08.2022

GED -

Kearns high school
Kara May