Kara Morse
GRAND RAPIDS,MN
Summary
I have over 14 years of experience in customer care areas. I carry excellent time management and organizational skills to adapt to new processes. I am self motivated, but enjoy working with a team as well. I enjoy building relationships with new people and learning new things.
Overview
14
14
years of professional experience
Work History
Buyer
Benders Shoes
08.2021 - Current
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Managed and maintained purchase orders and invoices.
- Collaborated with sales team to identify and fulfill customer needs.
- Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
- Researched and identified new suppliers and vendors.
- Prepared detailed reports to highlight inventory levels, purchase orders and discrepancies.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Maintained complete documentation and records of all purchasing activities.
- Participated in trade shows and conferences to stay informed of the latest industry developments and
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
Sales Associate
Benders Shoes
07.2010 - 08.2021
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prioritized helping customers over completing other routine tasks in store.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Managed efficient cash register operations.
Education
Certificate - Medical Coding
Hibbing Community College
Hibbing, MN06.2012
Associate of Arts - General
Itasca Community College
Grand Rapids, MN05.2007
High School Diploma -
Grand Rapids High School
Grand Rapids, MN06.2004
Skills
- Sales Records Analysis
- Financial Activity Authorization
- Budget Planning
- Attention to Detail
- Verbal and written communication
- Inventory Control
- Vendor Relations
- Recordkeeping skills
- Strategic Planning
- Multi-tasking strength
Timeline
Buyer
Benders Shoes
08.2021 - Current
Sales Associate
Benders Shoes
07.2010 - 08.2021
Certificate - Medical Coding
Hibbing Community College
Associate of Arts - General
Itasca Community College
High School Diploma -
Grand Rapids High School
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