Kara Phillips
CUMBERLANDCENTER
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Bartender and server
El rodeo restaurant
Lewiston
07.2024 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness of the bar area and equipment throughout shifts.
- Assisted in inventory management by tracking supplies and ordering necessary items.
- Handled cash transactions accurately and processed payments efficiently.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Bartender/Banquet Server
Double Tree Hotel By Hilton
South Portland
04.2023 - 11.2024
- Maintained cleanliness and organization of bar area throughout shifts.
- Collaborated with kitchen staff to ensure timely service during events.
- Engaged with guests to create a welcoming atmosphere at the bar.
- Handled cash transactions and processed payments efficiently at the register.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Educational Assistant
Msad 15
Gray
09.2013 - 04.2023
- Assisted teachers in classroom management and lesson implementation.
- Supported students with special needs during instructional activities.
- Collaborated with educators to develop individualized education plans.
- Provided one-on-one support for students struggling with coursework.
- Monitored student behavior in the classroom, playground, cafeteria, and other school areas.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Assisted teachers with lesson preparation and curriculum implementation.
- Implemented differentiated instruction strategies to meet the diverse needs of learners in the classroom.
- Facilitated extracurricular activities such as clubs or sports teams to encourage socialization among peers.
Education
Associate of Science - Medical Assisting
Kaplan University
South Portland, ME 12.2008 - 04.2010
Skills
- Cocktail preparation
- Cash handling
- Customer service
- Event collaboration
- Conflict resolution
- Effective communication
- Friendly engagement
- Highly reliable
- Outstanding customer service
- Point of sale systems
References
References available upon request.
Timeline
Bartender and server
El rodeo restaurant
07.2024 - Current
Bartender/Banquet Server
Double Tree Hotel By Hilton
04.2023 - 11.2024
Educational Assistant
Msad 15
09.2013 - 04.2023
Associate of Science - Medical Assisting
Kaplan University
12.2008 - 04.2010