KARA PHILLIPS

North Andover,MA

Summary

Accomplished Security Manager with a proven track record at Phillips Academy, enhancing team performance and security measures. Expert in schedule management and problem-solving, significantly improving incident response efficiency. Demonstrates exceptional organizational skills and a commitment to maintaining high security standards, ensuring a safe environment for all.

Overview

years of professional experience

Work History

Security Manager

Phillips Academy

08.2015 - 08.2024

Managed a team of security personnel, providing regular training for improved performance and professional growth.
Oversaw team of security officers and managed scheduling and performance evaluations.
Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
Kept team compliant with security protocols and appearance standards.
Investigated incidents and wrote reports.
Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Monitored and maintained CCTV and access control systems to protect personnel and assets.

Security Officer

Securitas Security Services USA

09.2014 - 08.2015

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Monitored CCTV cameras and alarm systems for security breaches.

Education

Certificate of Technical Studies - Medical Billing & Coding

Salter School, Tewksbury, MA

High School Diploma -

North Andover High School, North Andover, MA

06-1992

Skills

Strong organization
Data entry
Document preparation
Schedule management
Dispute resolution
Records management

Customer service
Problem-solving abilities
Attention to detail
Multitasking
Organizational skills
Active listening

Timeline

Security Manager - Phillips Academy

08.2015 - 08.2024

Security Officer - Securitas Security Services USA

09.2014 - 08.2015

Salter School - Certificate of Technical Studies, Medical Billing & Coding

North Andover High School - High School Diploma,