I am organized, responsible, mature, highly compassionate, and dedicated assistant with twenty-five years experience as support staff in various fields with a proven track record of providing exceptional customer service. I strive to continue this dedication with all future positions.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
Mohawk Valley Health System
08.1999 - Current
Coordination of patient care, secretarial duties, phone calls, messages, filing, record keeping, attend meetings record minutes distribute to staff.
Scheduling patient's.
Referral processing such as appointments for mental health testing for sixteen primary care offices.
Triaging of Behavioral Health phone calls.
No Show and Follow up report tracking.
Spreadsheet documenting.
Computer typed letters of different varieties.
Work daily one on one with multiple social workers.
Ordering of supplies, material and equipment.
Maintains records for patient to achieve their goal.
Work well in a team setting, providing support and guidance.
Skilled at working independently and collaboratively in a team environment.
Clinical Coordinator
Mohawk Valley Health System
08.1999 - Current
Referral processing.
Insurance authorization for testing and referrals.
Prior authorization for medications and injections.
Handling of calls from patients, insurance companies and other medical facilities.
Faxing and Scanning records.
Outgoing and ingoing mail.
Assist with registration.
Daily huddles with providers.
Pre-op Scheduling.
Dietary Aide
Presbyterian Nursing Home
02.1996 - 07.1999
Served meals to residents in accordance with established schedules and dietary procedures.
Kept all kitchen areas clean, tidy and free of hazards.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Followed all food safety regulations while preparing meals for patients.
Meal prep
Education
Associate of Business Administration - Medical Terminology, Accounting, Business
Utica School of Commerce
Utica, NY
11.1998
High School Diploma -
Whitesboro High School
Marcy, NY
06.1996
Skills
Time Management
Organization
Attention to Detail
Adaptability
Interpersonal skill
Teamwork
Timeline
Administrative Assistant
Mohawk Valley Health System
08.1999 - Current
Clinical Coordinator
Mohawk Valley Health System
08.1999 - Current
Dietary Aide
Presbyterian Nursing Home
02.1996 - 07.1999
Associate of Business Administration - Medical Terminology, Accounting, Business