Kara Roark
Poland,NY
Summary
I am organized, responsible, mature, highly compassionate, and dedicated assistant with twenty-five years experience as support staff in various fields with a proven track record of providing exceptional customer service. I strive to continue this dedication with all future positions.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
Mohawk Valley Health System
New Hartford (On-Site)
08.1999 - Current
- Coordination of patient care, secretarial duties, phone calls, messages, filing, record keeping, attend meetings record minutes distribute to staff.
- Scheduling patient's.
- Referral processing such as appointments for mental health testing for sixteen primary care offices.
- Triaging of Behavioral Health phone calls.
- No Show and Follow up report tracking.
- Spreadsheet documenting.
- Computer typed letters of different varieties.
- Work daily one on one with multiple social workers.
- Ordering of supplies, material and equipment.
- Maintains records for patient to achieve their goal.
- Work well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
Clinical Coordinator
Mohawk Valley Health System
New Hartford, NY
08.1999 - Current
- Referral processing.
- Insurance authorization for testing and referrals.
- Prior authorization for medications and injections.
- Handling of calls from patients, insurance companies and other medical facilities.
- Faxing and Scanning records.
- Outgoing and ingoing mail.
- Assist with registration.
- Daily huddles with providers.
- Pre-op Scheduling.
Dietary Aide
Presbyterian Nursing Home
New Hartford, NY (On-Site)
02.1996 - 07.1999
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Meal prep
Education
Associate of Business Administration - Medical Terminology, Accounting, Business
Utica School of Commerce
Utica, NY11.1998
High School Diploma -
Whitesboro High School
Marcy, NY06.1996
Skills
Time Management
Organization
Attention to Detail
Adaptability
Interpersonal skill
Teamwork
Timeline
Administrative Assistant
Mohawk Valley Health System
08.1999 - Current
Clinical Coordinator
Mohawk Valley Health System
08.1999 - Current
Dietary Aide
Presbyterian Nursing Home
02.1996 - 07.1999
Associate of Business Administration - Medical Terminology, Accounting, Business
Utica School of Commerce
High School Diploma -
Whitesboro High School