Veteran Store Manager with top-level skills in Retail. Likeable personality and customer-focused background coupled with expertise in Customer Service. Ready to tackle new challenges and build success with exciting organization.
Overview
24
24
years of professional experience
Work History
Elderly Caregiver
Doyle Kurtz
Huntsville, MO
02.2019 - Current
Offered companionship and kindness to elderly patients.
Maintained clean, safe and well-organized patient environment.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Provided safe mobility support to help patients move around personal and public spaces.
Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Store Manager, AREA Metro Trainer
GameStop
Marshalltown, IA
10.2003 - 11.2014
Accomplished multiple tasks within established timeframes.
Onboarded 14 stores new employees with Corporate training and new hire documentation.
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Established and updated work schedules to account for changing staff levels and expected workloads.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Store Manager
Aldi Foods
Cedar Falls, Iowa
03.1993 - 06.2002
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Business Management
Hawkeye Community College
Waterloo, IA
06.1989
Skills
Personnel training and development
Customer-focused
Effective problem solver
Skilled trainer
Policies and procedures
Creative merchandising
Coaching and mentoring
Inventory Control
Timeline
Elderly Caregiver
Doyle Kurtz
02.2019 - Current
Store Manager, AREA Metro Trainer
GameStop
10.2003 - 11.2014
Store Manager
Aldi Foods
03.1993 - 06.2002
Business Management
Hawkeye Community College
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