Kara Simpson
Las Cruces,NM
Summary
Enthusiastic and motivated individual. Eager to leverage my skills in communication, organization and teamwork. Excited to gain valuable experience, learn from mentors, and make meaningful contributions in a dynamic environment.
Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction.
Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
2
2
years of professional experience
Work History
CREW MEMBER
McDonalds
01.2024 - 01.2025
- Provided excellent customer service in a fast-paced environment.
- Greeted and assisted customers, accurately took orders, and processed payments.
- Managed customer interactions in the drive-thru, communicated effectively, and delivered orders in a timely manner.
- Maintained a clean and organized workspace while following company procedures.
- Collaborated with team members to meet service goals and ensure customer satisfaction.
- Handled cash transactions and provided product recommendations.
- Ensured accuracy of orders before delivery to customers.
CREW MEMBER
Sonic Drive-In
Las Cruces, NM
01.2023 - 01.2024
- Provided excellent customer service by delivering orders accurately and promptly to customers in their vehicles.
- Managed multiple orders efficiently, ensuring each customer received their food and drinks in a timely manner.
- Maintained cleanliness and organization of work area, including ensuring trays and utensils were stocked and ready for use.
- Operated cash register and processed payments accurately, handling cash and credit transactions with professionalism.
- Collaborated with kitchen staff to ensure orders were prepared correctly and according to customer specifications.
- Communicated effectively with team members and supervisors to coordinate order deliveries and resolve customer concerns promptly.
SERVER
Cracker Barrel
Las Cruces, NM
01.2025
- Delivered friendly, prompt, and attentive service to guests in a high-volume dining environment.
- Accurately took and entered customer orders, ensuring food was prepared to specification.
- Maintained expert knowledge of menu items, daily specials, and seasonal offerings.
- Handled cash, credit, and gift card transactions quickly and accurately.
- Collaborated with kitchen and host staff to ensure smooth dining experiences.
- Resolved customer complaints calmly and professionally, ensuring guest satisfaction.
- Maintained cleanliness and organization of dining and service areas according to company standards.
- Upsold menu items and promoted Cracker Barrel retail products to enhance guest experience.
- Followed all health and safety regulations to ensure a clean and safe environment.
- Earned regular positive feedback from guests and repeat customers.
Education
High School -
NEW AMERICA HIGH SCHOOL
Skills
- Communication
- Creativity
- Critical Thinking
- Computer Knowledge
- Problem-Solving
- Time Management
- Organization
- Customer service
- Effective communication
- Team collaboration
- Cash handling
- Problem resolution
- Order accuracy
- Time management
- Menu knowledge
- Health compliance
- Safe food handling
- Teamwork and collaboration
- Supplies monitoring and restocking
- Cleaning
- Order delivery practices
- Cleaning and sanitizing
- Self-discipline
- Cooking
- Line efficiency
- Leadership qualities
- Ordering procedures
- Attention to detail
- Safety
- Product knowledge
- Basic math
- Problem-solving
- Housekeeping
References
Available upon request
Timeline
SERVER
Cracker Barrel
01.2025
CREW MEMBER
McDonalds
01.2024 - 01.2025
CREW MEMBER
Sonic Drive-In
01.2023 - 01.2024
High School -
NEW AMERICA HIGH SCHOOL