KARA STEENHOEK
Austin,TX
Summary
Innovative project lead and aspiring UX designer skilled at communication and contributing to team success. Always willing to take on any task by leveraging superior skill in prioritization and project documentation.
Overview
5
5
years of professional experience
Work History
Project Lead
Vaco for Google
10.2022 - Current
- Enhance client satisfaction by developing and maintaining project-related documentation.
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
- Conduct trainings and assist in the scaling operations of three different ad hoc projects.
Shift Lead
Vaco for Google
10.2021 - 10.2022
- Monitored employee performance and proactively corrected problems impacting team results.
- Performed quality assurance checks and provided feedback to leadership on areas of improvement.
- Supported senior management in day-to-day operations and proactively handled concerns.
Crisis Response Coordinator
Vaco for Google
06.2020 - 10.2021
- Involved in the creation of over 192 SOS alerts providing life-saving information to over 74 million users in 32 different languages.
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Coordinated with cross-functional global teams and local governments to produce a repository of useful, credible sources.
Business Development Student Lead
BYU Broadcasting
04.2019 - 09.2019
- Monitored commercial breaks on media asset management software and fulfilled 15+ contracts for clients valuing $75,000+.
- Created an annual proof of performance (POP) report using Excel which summarized 10,000+ of lines of data.
Education
UX/UI Design Certification -
University of Texas At Austin
02.2023
Bachelors in Global Studies -
Brigham Young University
Provo, UT04.2020
Skills
- Project Management
- Client relations
- Process Improvement
- Quality Assurance
- Data Analysis
volunteer
- English teacher in Changzhou, China, 08/2014 - 12/2014
- Service mission in Phnom Penh Cambodia, 01/2015 - 08/2016
Timeline
Project Lead
Vaco for Google
10.2022 - Current
Shift Lead
Vaco for Google
10.2021 - 10.2022
Crisis Response Coordinator
Vaco for Google
06.2020 - 10.2021
Business Development Student Lead
BYU Broadcasting
04.2019 - 09.2019
UX/UI Design Certification -
University of Texas At Austin
Bachelors in Global Studies -
Brigham Young University
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