Summary
Overview
Work History
Education
Skills
Timeline
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KARA THOMPSON

Duluth,MN

Summary

Proven expertise in deep cleaning and maintenance honed at Roufs Property Maintenance, where I led teams to elevate cleanliness standards through innovative methods and rigorous safety practices. Skilled in commercial equipment operations and adept at fostering client relationships, my approach resulted in a significant increase in client satisfaction and repeat business.

Professional with strong background in maintaining clean and orderly environments. Skilled in deep cleaning, sanitizing, and using cleaning equipment efficiently. Known for strong teamwork and adaptability, ensuring tasks are completed with high standards. Reliable and focused on achieving optimal results in fast-paced settings.

Overview

8
8
years of professional experience

Work History

Cleaning Crew Member

Nepsis Solutions
08.2023 - Current
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.

Contract Cleaner

SELF EMPLOYED
01.2017 - Current
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Communicated effectively with clients to address their specific needs and concerns regarding cleanliness levels.
  • Developed customized cleaning plans for diverse clientele, considering unique requirements and preferences of each client.
  • Maintained strong relationships with clients, resulting in repeat business and positive word-of-mouth referrals.
  • Completed tasks on time, ensuring minimal disruption to clients'' daily operations.

CLEANING CONTRACTOR

ROUFS PROPERTY MAINTENANCE
08.2022 - 05.2023
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
  • Consistently followed safety protocols during the execution of cleaning tasks, resulting in zero workplace accidents or injuries.
  • Provided excellent customer service by addressing client concerns promptly and professionally.
  • Assisted in training new employees on company policies, procedures, and best practices for optimal performance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.

Education

No Degree -

LaGuardia Community College
Long Island City, NY

Skills

  • Deep cleaning processes
  • Basic maintenance tasks
  • Restroom maintenance
  • Flexible scheduling
  • Adherence to safety protocols
  • Commercial equipment operations
  • Proper chemical handling
  • Washroom servicing
  • Housekeeping

Timeline

Cleaning Crew Member

Nepsis Solutions
08.2023 - Current

CLEANING CONTRACTOR

ROUFS PROPERTY MAINTENANCE
08.2022 - 05.2023

Contract Cleaner

SELF EMPLOYED
01.2017 - Current

No Degree -

LaGuardia Community College

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KARA THOMPSON