Hardworking employee enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
32
32
years of professional experience
Work History
Owner/Operator
Self-employeed
04.1999 - Current
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Lead Rental Sales Agent
Avis Rental Car
03.1992 - 03.1999
Maximized revenue by recommending appropriate rental products and upselling services to customers.
Collaborated with team members to improve sales strategies and meet monthly targets.
Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.
Education
Certificate of Completion - Travel Industry Training/Classes
McConnell Travel School
Minneapolis, MN
01.1990
High School Diploma -
Park Center Ib World School
Brooklyn Park, MN
05.1984
Skills
Punctual, Professional , Prepared to make each day a learning experience
Timeline
Owner/Operator
Self-employeed
04.1999 - Current
Lead Rental Sales Agent
Avis Rental Car
03.1992 - 03.1999
Certificate of Completion - Travel Industry Training/Classes