Kara Williams
Hicksville
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at Sears, where I excelled in building customer relationships and achieving high accuracy levels in transactions. Expert in flower arranging and bouquet wrapping, I bring a blend of hard and soft skills, ensuring excellence in fast-paced retail environments.
Overview
24
24
years of professional experience
Work History
Florist/Cashier
Stop and Shop Supermarket
09.1999 - 09.2023
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
File Clerk
GEICO, Government Employees Insurance
09.2002 - 10.2006
- Examined, categorized, and sorted incoming documents.
- Created, implemented and monitored filing systems for easy retrieval of records.
MCA/Cashier
Sears
10.2006 - 05.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Liberal Arts
Nassau Community College
Garden City, NYAssociate Degree - Computerized Office Technology
Briarcliffe College
Bethpage, NY05.2003
Certificate - Animal Care/Veterinary Science
Boces
Westbury, NY06.1999
High School Diploma - General Studies
East Rockaway Jr Sr High
Far Rockaway, NY06.1998
Skills
- Flower arranging
- Sales and service-oriented
- Customer Service-Oriented
- Bouquet Wrapping
Timeline
MCA/Cashier
Sears
10.2006 - 05.2017
File Clerk
GEICO, Government Employees Insurance
09.2002 - 10.2006
Florist/Cashier
Stop and Shop Supermarket
09.1999 - 09.2023
Liberal Arts
Nassau Community College
Associate Degree - Computerized Office Technology
Briarcliffe College
Certificate - Animal Care/Veterinary Science
Boces
High School Diploma - General Studies
East Rockaway Jr Sr High
Similar Profiles
Marc BroderickMarc Broderick
Seafood Lead at Stop and Shop SupermarketSeafood Lead at Stop and Shop Supermarket
Tiffany SennottTiffany Sennott
Peapod Shopper at Stop and Shop SupermarketPeapod Shopper at Stop and Shop Supermarket
DAYANAND SINGHDAYANAND SINGH
FRONT END SUPERVISOR AND CUSTOMER SERVICE ASSOCIATE at Stop and Shop SupermarketFRONT END SUPERVISOR AND CUSTOMER SERVICE ASSOCIATE at Stop and Shop Supermarket
Aidan AdamsAidan Adams
Grocery Store Associate at Stop and Shop SupermarketGrocery Store Associate at Stop and Shop Supermarket
TED MOTTTED MOTT
I.T. Support Specialist at Long Island UniversityI.T. Support Specialist at Long Island University