Summary
Overview
Work History
Education
Skills
Timeline
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Kara Woomer

Glens Falls,NY

Summary

Friendly customer service professional with a self-motivated, dependable nature. Proven willingness to take on any task to support the team and support the customers with simple and complex needs with professionalism. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

24
24
years of professional experience

Work History

Marketing & Events Coordinator

McDermott's Harley-Davidson
08.2003 - Current
  • Keeps client and project information organized and searchable with Microsoft databases and Talon ES
  • Brings in new clientele with unique events
  • Manages every aspect of each event, including administrative details, responding to inquiries and distributing promotional materials
  • Supports management with administrative support, filing records, coordinating appointments and most recently assisting in Payroll reporting
  • Utilized social media platforms effectively to drive awareness of upcoming events and foster audience engagement before, during, and after the events.

Receptionist and Stylist Assistant

Simplicity, A Salon
01.2010 - 03.2011
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and managed multiple complex stylist schedules
  • Kept reception area clean and neat to give visitors positive first impression.
  • Assisted stylists as needed

Front Desk Receptionist and Marketing Assistant

ITT Technical Institute
08.2000 - 08.2003
  • Boosted office efficiency, delivering first-rate administrative support to all staff
  • Supported students and staff with prompt answers and personalized support for both callers and visitors
  • Facilitated lead retrieval and distribution
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Education

Cosmetology License -

Orlo School
Albany
12.2009

Some College (No Degree) -

SUNY Adirondack
Queensbury, NY

Skills

  • Customer Service
  • Time Management
  • Problem-solving skills
  • Team Collaboration
  • Verbal and written communication
  • Administrative Support
  • Data Entry
  • Call Answering and Routing

Timeline

Receptionist and Stylist Assistant

Simplicity, A Salon
01.2010 - 03.2011

Marketing & Events Coordinator

McDermott's Harley-Davidson
08.2003 - Current

Front Desk Receptionist and Marketing Assistant

ITT Technical Institute
08.2000 - 08.2003

Cosmetology License -

Orlo School

Some College (No Degree) -

SUNY Adirondack

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Kara Woomer