Results-driven Clinical Operations Specialist with over 7 years in healthcare, specializing in chart review and documentation accuracy. Optimizes workflows and ensures compliance with reimbursement standards through effective staff training. Led clinical teams in high-pressure environments, enhancing efficiency and collaboration across documentation systems.
Overview
2
2
years of professional experience
Work History
Digital Marketing & Healthcare Communications Specialist
Perpetual Motion Physical Therapy
Temecula, United States
08.2025 - Current
Developed targeted content for digital platforms and promotional materials, enhancing audience engagement.
Transformed clinical workflows into user-friendly educational content; ensured material accuracy and compliance; leveraged analytics to improve operational efficiency and boost patient engagement.
Clinical Workflow Product Specialist
Perpetual Motion Physical Therapy
Temecula, United States
08.2024 - Current
Analyzed and documented clinical workflows; supported site operations and scheduling; partnered with leadership on workflow improvements; developed standardized resources; trained staff to optimize high-volume healthcare operations.
Conducted chart reviews with ICD-10 diagnosis codes, ensuring documentation accuracy and compliance for reimbursement alignment.
Academic & Licensure Standards Consultant
Pima Medical Institute
San Marcos, United States
11.2023 - 12.2024
Aligned curriculum artifacts with state licensure and accreditation standards, ensuring candidate eligibility for licensure.
Coached candidates on licensure exam readiness with tailored study plans, enhancing their confidence and preparedness.
Led review sessions and workshops to enhance candidate preparedness for exams.
Tracked performance metrics and risk indicators, enabling data-driven adjustments to support candidate success.
Clinical Documentation & Operations Support Specialist
Optimus CORP
Temecula, United States
11.2023 - 08.2024
Conducted chart reviews to ensure documentation accuracy and compliance with reimbursement standards; identified gaps and implemented corrective workflow improvements.
Conducted chart reviews using ICD-10 diagnosis codes to ensure documentation accuracy and compliance with reimbursement standards.
Education
Associate of Science - Physical Therapy
Pima Medical Institute
San Marcos
01-2023
Skills
Documentation & Compliance
Medical Records Management
Clinical Documentation Specialist
Chart Review Expertise
Clinical Workflow Coordination
Site Operations & Scheduling Support
Microsoft Office
Process Improvement
Predictive Analytics
Cross-Functional Collaboration
Staff Training
Time Management
Timeline
Digital Marketing & Healthcare Communications Specialist
Perpetual Motion Physical Therapy
08.2025 - Current
Clinical Workflow Product Specialist
Perpetual Motion Physical Therapy
08.2024 - Current
Clinical Documentation & Operations Support Specialist