Hi, I’m
Karam Alhatel
Gretna,LA
Summary
Dependable individual with healthcare experience educating and providing continuity care to patients. Excellent problem solving and interpersonal skills. Poised to develop the technical and clinical skills required in becoming a successful clinical research coordinator. Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
11
years of professional experience
Work History
Uber Driver
Driver
03.2023 - Current
Job overview
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned vehicle regularly to maintain professional appearance.
Beauty & Beyond
Assistant Store Manager
01.2023 - Current
Job overview
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Aroma
Fragrance Specialist
01.2023 - Current
Job overview
- Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
- Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
- Researched inventory using software to determine if requested products were available.
Oprah Beauty Supply
Sales Manager
05.2016 - Current
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Organized promotional events and interacted with community to increase sales volume.
Uptown Fashion
Sales Representative
08.2012 - Current
Job overview
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Native
Salesperson
05.2020 - 03.2021
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Improved customer service and telecommunication skills to build lasting relationships.
- Developed and grew leads through repeat business and customer referrals.
Boostmobile
Sales Associate
03.2018 - 03.2020
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Louisiana Dental Center
Dental Assistant
01.2019 - 02.2020
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Monitored patient comfort and safety during dental procedures.
Metropcs Authorized Dealer
Salesman
07.2016 - 08.2019
Job overview
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Trained and mentored new sales representatives.
- Negotiated contracts with clients and developed relationships with key personnel.
Education
University of New Orleans, New Orleans, LA
Bachelor of Science from Biology / Chemistry Minor
12.2020
University Overview
- Awarded Excellent.
- Dean's List during the entire program.
- Honor Roll during the entire program.
- Top, finical Grant Scholarship Recipient
- 3.5 & up GPA
- Ranked in Top 5 % of class
- Member of the MSA, Tri Beta, Dental Club.
- cum laude graduate
Skills
- Personnel Engagement
- Adjusting Targets
- Route Logs
- Safety Management
- Maintaining Patient Safety Standards
- Reading Comprehension
- Compassionate and Caring
- Status Updates
- Microsoft Office
- HIPAA Regulations
- Positive Customer Engagement
- Time Management
- Teamwork and Collaboration
- Positive Customer Engagement
- Time Management
- Teamwork and Collaboration
- Market Research
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Driver
Uber Driver
03.2023 - Current
Assistant Store Manager
Beauty & Beyond
01.2023 - Current
Fragrance Specialist
Aroma
01.2023 - Current
Salesperson
Native
05.2020 - 03.2021
Dental Assistant
Louisiana Dental Center
01.2019 - 02.2020
Sales Associate
Boostmobile
03.2018 - 03.2020
Salesman
Metropcs Authorized Dealer
07.2016 - 08.2019
Sales Manager
Oprah Beauty Supply
05.2016 - Current
Sales Representative
Uptown Fashion
08.2012 - Current
University of New Orleans
Bachelor of Science from Biology / Chemistry Minor
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