Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karam Tahboub

Rosenberg,TX

Summary

Dynamic professional with a proven track record in sales and marketing, highlighted by a significant increase in ad clicks for Carbon Auto Group. Expert in customer consultation and software configuration, I excel in analytical thinking and advanced troubleshooting. Managed over $250K in online transactions, fostering strong customer loyalty through exceptional service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Advertising Sales Representative

Carbon Auto Group
05.2020 - 10.2020
  • I was Able to Gain The dealership more website activity, Inquiries about cars, and saw a hue increase in Ad Clicks.
  • Serviced and managed over $250K in Online Transaction & Loan accounts for Carbon Auto care.
  • Made outbound calls to existing customers to upsell Service packages.

Customer Service Supervisor

Whole Food Market
08.2022 - 08.2024
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.

Custom PC Builder

Self-Employeed
01.2019 - Current
  • Offered Custom Built Computers for different Business's depending on the requested Purpose and Needs.
  • Built custom Computers, with specific specs that suit the customers Purpose, Mainly "Gaming Pc's"
  • Boosted advertising On various Social Media Platforms, over 5k+ followers.


Customer Service Representative

Lowe's
02.2022 - 08.2022
  • Responded to customer requests for products, services, and company information.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Maintained up-to-date knowledge of product and service changes.

Education

Bachelor of Science - Psychology

University of Houston
Houston, TX
05-2026

Associate of Science - Psychology

Houston Community College
Houston, TX
12-2024

Skills

  • Sales and marketing
  • Customer consultation
  • Software configuration
  • Advanced troubleshooting
  • Analytical thinking

Certification

International Computer Driver License (ICDL)


Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Customer Service Supervisor

Whole Food Market
08.2022 - 08.2024

Customer Service Representative

Lowe's
02.2022 - 08.2022

Advertising Sales Representative

Carbon Auto Group
05.2020 - 10.2020

Custom PC Builder

Self-Employeed
01.2019 - Current

Bachelor of Science - Psychology

University of Houston

Associate of Science - Psychology

Houston Community College

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Karam Tahboub