Karamela Morgan
Chattanooga,TN
Summary
Proven Cashier with a track record of enhancing customer satisfaction and streamlining checkout processes at Jack's and Hardee's Restaurant. Excelled in POS system operations and customer service excellence, boosting repeat business through relationship building and efficient service. Demonstrates exceptional problem-solving abilities and a commitment to professionalism, significantly improving team performance and transaction accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Cashier
Jack's
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Upsold additional products and services to increase revenue.
- Used POS system to enter orders, process payments and issue receipts.
Cashier/Biscuit Maker
Hardee's Restaurant
12.2020 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Education
Some College (No Degree) - Dental Assisting
Miller-Motte
6397 Lee HwySkills
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Customer service excellence
- Honest and Dependable
- Active Listening
- Relationship Building
- Problem-Solving
Timeline
Cashier
Jack's
02.2024 - Current
Cashier/Biscuit Maker
Hardee's Restaurant
12.2020 - 01.2024
Some College (No Degree) - Dental Assisting
Miller-Motte
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