Kara MicKelle Fennell
Herriman
Summary
Fun-loving, passionate, hard-working, responsible, and caring individual looking to bring an excellent work ethic and exceptional client experience to the workplace. Eager to learn, grow, and build meaningful relationships along the way.
Overview
8
8
years of professional experience
Work History
Intake Specialist
Headlight Health
Salt Lake City, UT
08.2025 - Current
- Facilitated patient intake processes to ensure accurate and timely information collection.
- Coordinated scheduling and follow-ups for new patient appointments, enhancing clinic efficiency.
- Monitored compliance with HIPAA regulations during patient interactions, ensuring confidentiality standards were met.
- Answered phone calls and provided new clients with required paperwork to initiate service.
Kitchen Assistant
The Blended Table
Salt Lake, UT
06.2021 - Current
- - Work closely as a team in a high-paced kitchen environment, focusing on high standards of presentation, quality, and client'satisfaction
- - Collaborate with front-of-house staff to ensure seamless communication and efficient service delivery
- - Maintain a clean and organized workspace and manage all ingredients and necessary kitchen items
- - Manage food preparation and plating for large events, including 600 guests and various dietary restrictions
- - Conduct setup and breakdown of catering events, executing every detail to the client's expectations
Esthetician
Lucienne Salon & Med Spa
Daybreak, UT
08.2022 - 08.2025
- - Implement client loyalty programs, leading to consistent gains in return client bookings – Introduced nearly 500 new client's, and focus on retaining and servicing over 600 returning client's
- - Perform a variety of facial treatments, beauty enhancing services, and relaxation opportunities, catering to individual needs and concerns
- - Conduct consultations to assess client's goals and recommend beneficial products and treatments, utilize excellent communication skills to educate client's on their options
- - Develop and implement customized aesthetic plans for each client, manage booking appointments and ensuring a seamless client experience
- - Manage organizing and replenishing the client refreshment snacks and amenities
Client Specialist
JQ Medical Supply
Cottonwood Heights, UT
04.2019 - 08.2022
- - Controlled patient paperwork, ensuring all records were up to date, collected necessary documentation from physician offices, reviewed charts and lab work to confirm patients were meeting criteria
- - Spoke with insurance representatives, gaining proper knowledge to relay benefits and claims to each patient based on their insurance plans
- - Assisted client's with product knowledge and helpful resources for ongoing care, fulfilled phone orders, accepted payments, and ensured that medical equipment was delivered directly to client's
- - Planned and organized all company events, annual holiday parties, team building activities, meal catering, and staff birthday and other celebrations
- - Attended medical and community events to promote the company brand and to create and foster relationships with distributors, physicians, medical staff, and patients
Receptionist
Fusion Physical Therapy & Cardiac Rehabilitation
Woodbridge, VA
06.2018 - 04.2019
- - Welcomed patients, conducted basic health assessments, scheduled appointments according to patient needs and requests, and ensured client's were comfortable and well-cared for
- - Managed phone calls and worked closely with insurance to facilitate claims
- - Assisted in managing office celebrations, parties, and events
Education
Honors Diploma -
Alta High School
Sandy, UT01-2015
Skills
- Organization
- Critical thinking skills
- Compassionate communication
- Management
- Scheduling
- Documentation
- Leadership
Timeline
Intake Specialist
Headlight Health
08.2025 - Current
Esthetician
Lucienne Salon & Med Spa
08.2022 - 08.2025
Kitchen Assistant
The Blended Table
06.2021 - Current
Client Specialist
JQ Medical Supply
04.2019 - 08.2022
Receptionist
Fusion Physical Therapy & Cardiac Rehabilitation
06.2018 - 04.2019
Honors Diploma -
Alta High School