Karan Sampat
Austin,TX
Summary
Salesforce Certified Application Architect with 10+years of experience in Salesforce Implementation. 11X Salesforce Certified and experienced in Salesforce end to end implementations and migration projects. Experience in Sales Cloud , Service Cloud , Experience Cloud , CPQ , FSL and Marketing Cloud. Strong analytical and problem-solving skills, with the ability to translate complex requirements into technical solutions. Proficient with Agile methodologies, object-oriented design, service-oriented design, and Apex Enterprise Patterns. Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products. Analyze new requests and define non-functional requirements and create solution design and architecture. Play lead in reviewing Epics/User-stories, convert functional requirements to technical requirements, estimate user stories, plan team capacity and work closely with Scrum Master to finalize Sprint scope. Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution's feasibility and functionality. Develop end-to-end Salesforce solutions including custom platform development (APEX, Triggers, Test Class ,Lightning Web Components, Aura, Visualforce) and external data integration. Experience in developing Batch class, Schedulers , Future Method , Queueable methods . Design custom solution using Flow , Process Builder and Workflows . Experience in Integration with SAP , Oracle , Sharepoint , SMS Gateway , NI Payment Gateway , Yardi. Worked on AppExchange products - Nintex Drawloop , DocuSign , Mogli SMS , Bit2Win , SMS Magic. Experience in middleware tools and developed integration flow using IBM Cast Iron and Dell Boomi. Developed Apex solution for exposing and consuming data using REST . Developed business flow diagrams using LUCID chart and experience in working with tools Postman , Data loader , Salesforce Inspector , Visual Studio , Salesforce Inspector , JIRA ,Change Set . Presented business process diagram and sign off for the process workflow from Business Users. Conducted UAT and SIT testing along with Business Users and third party application team for data integration. Work with team on Deployment and Data migration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Salesforce Architect
META
Austin
01.2023 - Current
- Partner with development teams to deliver projects through iterative delivery by offering expertise in solution design.
- Ensure defined Salesforce CRM architecture roadmap aligns with enterprise standards.
- Analyze new requests, define non-functional requirements, and create solution design and architecture.
- Ensure development of application follows defined Salesforce CRM architecture and designed custom solutions.
- Transitioned Zendesk support system to Salesforce Service Cloud.
- Translated business needs into solid Salesforce solutions, aligning with the company's enterprise architecture.
- Implemented Live Chat and Email-to-Case functionalities for customer service representatives. Designed external Omni-Routing to manage urgent issues.
- Developed integrations and customizations, including Aura Components, LWC Components, Apex classes, Apex Webservices, and SSO integration.
Salesforce Application Architect
ABSA SA
Remote
05.2022 - 12.2022
- Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products.
- Provides application support by analyzing defects, replicating/fixing defects, and providing root cause analysis for defects.
- Analyze/identify gaps in functional/business requirements, discuss with product owners on required changes that align with the product stack and architecture.
- Participate in the planning/analysis of business requirements for system changes and enhancements.
- Responsibility of developing in Apex code, Visualforce pages, Lightning components, and other technologies to build customized solutions that support business requirements and drive key usiness decisions.
- Ownership of Release management, maintain GIT, and monitor health of platform.
Salesforce Architect
Catalent Pharma Solutions USA
Remote
11.2021 - 04.2022
- Work with stakeholders for gathering requirements and write user stories.
- Analysis of existing functionality.
- Coach and mentor junior technical and functional team members.
- Accountable for technical delivery - Build, System Testing handover/co-ordination, Tech. Documentation and deployment.
- Conduct UAT and demo for different environments.
- Developed the Integrations and Customizations, including Aura Components, LWC Components, Apex classes, Apex Webservices, and SSO integration.
- Worked with CI/CD team to create automation scripts for incremental deployments.
- Responsibility of developing in Apex code, Visualforce pages, Lightning components, and other technologies to build customized solutions that support business requirements and drive key business decisions.
Salesforce Lead Developer
eON Next
Remote
01.2021 - 10.2021
- Migrated data from the existing system.
- Participate in the planning/analysis of business requirements for system changes and enhancements.
- Create testing and implementation plans, including user training and documentation.
- Technically lead project implementations, salesforce integrations, production support and enhancements.
- Experienced in creating Validation Rules, Actions, Workflow Alerts, Approval Processes, and Approval Workflow.
- Skilled in SFDC administrative tasks, including creating profiles, roles, users, page layouts, email services, approvals, workflows, reports, dashboards, tasks, and events.
- Proficient in adding Lightning web Components to Lightning Pages and Record Pages.
- Skilled in developing and implementing Apex Classes, Controller Classes, and Apex Triggers to meet various functional requirements of the application.
- Skilled in utilizing SOQL and SOSL statements within the Governor Limits for manipulating data within the application using platform database objects.
- Proficient in designing, developing, and data modeling of the application while ensuring that they are within the Salesforce Governor Limits.
Salesforce Lead Developer
DREC
Dubai
01.2020 - 12.2020
- Salesforce Technical Subject Matter Expert working with business, cross-functional IT teams, vendors, and partners to support and deliver Salesforce-based solutions.
- Lead and mentor a team of developers in configuring, designing, building and supporting custom solutions on the Salesforce platform.
- Collaborate with project managers and stakeholders to gather requirements, analyze data, and create design documents.
- Write and maintain technical documentation, including design specifications, code reviews, and user guides.
- Ensured that the Salesforce platform, Okta integration, and AppExchange applications adhered to security best practices and compliance standards.
- Proficient in effectively monitoring Apex asynchronous processing through the utilization of future methods, batch Apex, queueable Apex for controlling processes, and scheduling jobs using Apex Scheduler.
Senior Salesforce Developer - Contractor
Meraas Holdings
Dubai
04.2019 - 01.2020
- Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation.
- Participated in peer code reviews and unit testing.
- Supported post-deployment activities, including knowledge transfer, process documentation, and application bug fixes.
- Designed solutions, provided technical walkthrough to Salesforce developers.
- Developed rich UI using custom lightning component, using Aura Components.
- Developed Apex REST web service classes for inbound calls to Salesforce from external applications, accessing via DataPower.
- Implemented best practices to avoid governor limits by writing repeated code in triggers and Apex classes.
Senior Salesforce Developer - Contractor
Azizi Developments
Dubai
01.2019 - 04.2019
- Identify and gather requirements, translating them into best practice, scalable solutions with a focus on exceptional UX.
- Working with integrated applications to support process enhancements and streamlined user journeys.
- Data management to improve Salesforce data quality, implementing rules and automation as needed.
- User support tickets.
- Developed the Integrations and Customizations, including Visualforce pages, Apex classes, Public sites, Customer Portal, and SSO integration.
- Created Batch Class, Schedule Class, Record Types, Validation Rules, Page Layouts, Queues, Profiles, Workflows, Sharing Rules.
Salesforce Developer
Dell EMC Pvt LTD
India
06.2017 - 01.2019
- Developed end-to-end Salesforce solutions including custom platform development (APEX, Triggers, Lightning Web
- Components, Visualforce) and external data integration (middleware tools, Salesforce APIs).
- Integrate multiple systems with Salesforce, including internal system and third-party applications using Dell Boomi.
- Write and maintain technical documentation, including design specifications, code reviews, and user guides.
- Provides application support by analyzing defects, replicating/fixing defects, and providing root cause analysis for defects.
- Troubleshooting and resolving functional and performance-related issues.
Salesforce Developer & Analyst
Accenture Services India Pvt LTD
India
11.2014 - 06.2017
- Contributed in Salesforce.com Development by developing the presentation layer in Visualforce and business logic.
- Apex Programming by creating/using the Classes, Triggers, Standard Controllers, and Custom Controllers.
- Wrote Apex Test Classes for unit testing to ensure at least 75% of code coverage.
- Generated SOQL, SOSL Queries for maintenance of multiple objects, to select the data from SFDC.
- Defined lookup and master-detail relationships on the objects, created junction objects.
- Implemented Object as well as field level security to hide critical information on the profile users.• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
- Worked with Visualforce Pages, Custom Controllers, Extensions, Apex Coding, Batch Apex, and Apex Web Services.
- • Created Workflow Rules to automate tasks, email alerts, field updates, time-dependent actions, and outbound messages.
Education
Bachelor Of Technology -
Academy Of Technology
India06.2014
Skills
- Salesforce Certified Application Architect
- Salesforce Implementation
- Sales Cloud
- Service Cloud
- Experience Cloud
- CPQ
- FSL
- Marketing Cloud
- Agile methodologies
- Object-oriented design
- Service-oriented design
- Apex Enterprise Patterns
- Business requirements
- Technical requirements
- Estimation
- APEX
- Triggers
- Test Class
- Lightning Web Components
- Aura
- Visualforce
- External data integration
- Batch class
- Schedulers
- Future Method
- Queueable methods
- Flow
- Process Builder
- Workflows
- Integration with SAP
- Oracle
- Sharepoint
- SMS Gateway
- NI Payment Gateway
- Yardi
- AppExchange products
- Middleware tools
- IBM Cast Iron
- Dell Boomi
- REST
- LUCID chart
- Postman
- Data loader
- Salesforce Inspector
- Visual Studio
- JIRA
- Change Set
- Business process diagram
- UAT
- SIT testing
- Deployment
- Data migration
- Certified Associate
- Certified Administrator
- Platform App Builder
- Platform Developer 1
- Sales Cloud Consultant
- Service Cloud Consultant
- Experience Cloud Consultant
- Sharing and Visibility Architect
- Data Architect
- Application Architect
- Development Lifecycle and Deployment Architect
- Workflow Management
- Security configuration
- Continuous integration
Certification
- Certified Associate
- Certified Administrator
- Platform App Builder
- Platform Developer 1
- Sales Cloud Consultant
- Service Cloud Consultant
- Experience Cloud Consultant
- Sharing and Visibility Architect
- Data Architect
- Application Architect
- Development Lifecycle and Deployment Architect
Timeline
Salesforce Architect
META
01.2023 - Current
Salesforce Application Architect
ABSA SA
05.2022 - 12.2022
Salesforce Architect
Catalent Pharma Solutions USA
11.2021 - 04.2022
Salesforce Lead Developer
eON Next
01.2021 - 10.2021
Salesforce Lead Developer
DREC
01.2020 - 12.2020
Senior Salesforce Developer - Contractor
Meraas Holdings
04.2019 - 01.2020
Senior Salesforce Developer - Contractor
Azizi Developments
01.2019 - 04.2019
Salesforce Developer
Dell EMC Pvt LTD
06.2017 - 01.2019
Salesforce Developer & Analyst
Accenture Services India Pvt LTD
11.2014 - 06.2017
Bachelor Of Technology -
Academy Of Technology
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