Karan Samtani
Winooski,VT
Summary
Experienced I/O Psychologist and Analyst with over 8 years of experience in People analytics and Employee Experience. Excellent reputation for resolving problems and improving customer satisfaction. Senior Human Capital Analyst at Lockheed Martin with an MPS in Industrial-Organizational Psychology from UMBC. Assisted Lockheed Martin in all aspects of their employee lifecycle surveys creating a streamlined process that produced data-driven insights for executives to make the best decisions regarding their workforce.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certificate
Work History
Senior Human Capital Analyst- Employee Experience
Lockheed Martin
Bethesda, MD
07.2017 - Current
- Built, maintained, and analyzed data for corporate wide Lifecycle and Engagement surveys
- Rolled out corporate wide Lifecycle surveys (Exit survey and 2 New Hire surveys)
- Analyzed and created dashboard/visuals for Lockheed Martin’s Employee Listening program that went out to ~114,000 employees generating manager dashboards for ~14,000 managers
- Acknowledged for HR Excellence award for execution of Lockheed Martin Engagement survey
- Part of internal data security process for 2 separate corporate wide surveys
- In charge of the creation and implementation of all Lockheed Martin Pulse surveys in the last 5 years
- In charge of the creation and implementation of several ad hoc surveys and business unit Culture surveys
- Used survey data and HRIS data to conduct quasi-experimental analysis around the efficacy of ongoing Lockheed Martin programs and interventions
- Used R to build rudimentary text analysis and NLP
- Used several survey software including Qualtrics, Perseus by Verint, and START by PwC
- Used survey data to create digestible and powerful data driven insights into the employee experience of all LM employees
- Worked with stakeholders on survey and research questions
- Guided stakeholders through survey content creation
- Providing consultative services throughout the development process and analysis process
- Used multiple sources, including HRIS data and multiple life-cycle surveys in predictive analytics about Lockheed Martin employee experience
- Used R, SPSS, and Alteryx for survey analysis.
- Prepared variety of different written communications, reports and documents
- Increased customer satisfaction by resolving issues
- Used Microsoft Word and other software tools to create documents and other communications
- Resolved problems, improved operations and provided exceptional service
- Extracted and interpreted data patterns to translate findings into actionable outcomes
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources
- Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for executives
- Developed tables, views and materialized views using SQL
I/O Psychology Research Associate
American Institutes for Research
Washington, DC
01.2014 - 01.2017
- Credentialing Exam - Professional Association Client
- Generated data collection tools, reports, and client deliverables
- Facilitated workshops and SJT scoring validation meetings with subject matter experts (SMEs)
- Conducted focus groups, observations, and interviews with SMEs
- Managed staffing and budget projections
- Planned and designed standard setting workshops using modified Angoff and Hofstee method approach
- Performed analysis on standard setting data to provide cut-score recommendations to client
- Researched project-related information and conducting literature reviews
- Prepared materials to train subject matter experts to write and edit test items
- Lead SME item editor training presentation as well as review SME returned materials
- Reviewed and edited items to ensure clarity, conciseness, and relevance
- Developed and implemented form building plans to meet exam specifications
- Performed item response theory (IRT) and classical test theory analyses
- Analyzed IRT and classical test theory data to evaluate item and form statistics
- Trained team members to use online item bank
- Trained team members on how to review and edit items
- Trained team members on form building tasks
- Prepared monthly project reports to be delivered to client, as well as other client-ready materials, figures, and tables
- Served as section leader for project technical report
- Job Analysis and Competency Architecture -Washington Metropolitan Area Transit Authority (WMATA)
- Conducted environmental scans, job observations, focus groups, and structured interviews with job incumbents and SMEs
- Provided organization-wide job analysis
- Assisted with development of project strategy and methodology
- Developed surveys and data collection protocols
- Assisted with development of organization-wide competencies
- Generated data collection tools, reports, and client deliverables
- Assisted with development of job descriptions for over 400 jobs
- Integrated job descriptions and competencies into client’s existing HRIS
- Impact Evaluation of Parent Messaging Strategies on Student Attendance, Department of Education (DOE)
- Built and updated database to capture research and recruitment initiatives
- Recruited school districts to participate in study
- Planned and conducted usability testing for parent text messages used in study
- Preparing materials for site visits and district presentations
- Provided prompt follow up to school districts regarding recruitment efforts and answered all questions about the study to school districts and parents
Education
Master of Arts - Industrial/Organizational Psychology
University of Maryland, Baltimore County
Baltimore, MD 08.2013 - 12.2014
Bachelor of Arts - Psychology
University of Virginia
Charlottesville, VA 08.2005 - 05.2009
Skills
Data Analysisundefined
Affiliations
Society of Industrial Organizational Psychology (SIOP), International Society for Performance Improvement (ISPI), Phi Sigma Kappa Fraternity, Incorporated, Phi Sigma Pi National Honors Fraternity
Certification
Predictive Analytics for Business- Udacity Certification
Timeline
Predictive Analytics for Business- Udacity Certification
12-2021
Senior Human Capital Analyst- Employee Experience
Lockheed Martin
07.2017 - Current
I/O Psychology Research Associate
American Institutes for Research
01.2014 - 01.2017
Master of Arts - Industrial/Organizational Psychology
University of Maryland, Baltimore County
08.2013 - 12.2014
Bachelor of Arts - Psychology
University of Virginia
08.2005 - 05.2009
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