Karan Scovill-Hammer
Newton ,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Training Instructor
TPI Composites LLC
Newton, United States
05.2012 - 12.2021
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Maintained updated training records for all new associates.
- Shifted between formal and informal methods of teaching to keep new associates engaged.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
Assistant Sales Manager
Kum And Go
Newton, Iowa
04.2010 - 05.2012
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Customer Service Representative
Check N Go
Newton, Iowa
04.2008 - 04.2010
- Looked over and approved various types of loans.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Maintained long-term relationships with customers to provide the best customer service.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Education
High School Diploma -
Marshalltown High School
Marshalltown, IASkills
- Attention to Detail
- Orientation and Onboarding
- Innovative Training Approaches
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Upbeat and Positive Personality
- Patient and Empathetic
- Cultural Awareness and Sensitivity
Accomplishments
Awarded 2021 3rd quarter Integrity Award out of 700+ associates.
Completed Leadership development courses.
Completed Compliance Training.
Timeline
Training Instructor
TPI Composites LLC
05.2012 - 12.2021
Assistant Sales Manager
Kum And Go
04.2010 - 05.2012
Customer Service Representative
Check N Go
04.2008 - 04.2010
High School Diploma -
Marshalltown High School