Karan Sharma
Caledon
Summary
Dedicated and results-driven professional with 1.5 years] of experience in warehouse and logistics operations, seeking a challenging role as a Process Assistant at Amazon Fulfillment Center. Proven track record of optimizing processes, increasing efficiency, and ensuring timely order fulfillment. Skilled in leading teams to achieve production goals, implementing best practices, and maintaining a strong focus on safety and quality standards. Proficient in utilizing technology and automated systems to streamline operations. Strong communication and problem-solving abilities with a commitment to delivering exceptional customer service. Eager to contribute to the success of Amazon's dynamic and fast-paced environment.
Overview
2
2
years of professional experience
Work History
PROBLEM SOLVER, SORTER, PACKER AND SHIP DOCK
Amazon Warehouse Fulfillment Centre
09.2022 - 06.2023
- Inbound(stow) Process Guide YYZ4.
- RSR Problem Solving.
- Sorted pallets, boxes or other material by hand to maintain order.
- Scanned packages with RF scanner, sorted packages and palletized products according to warehouse or shipping destination
- Inspected items while sorting to meet criteria and maintain established rate per man hour.
- Demonstrated excellent problem-solving skills when dealing with difficult sorting tasks.
- Processed orders quickly and accurately to meet customer demands.
- Managed workflows and provided guidance to other sorters.
- Sorted inbound freight and products for stock or shipment.
- Assisted other team members when needed during peak periods of activity.
- Adapted quickly to changes in production schedules or customer needs.
COOK
Newrest
02.2022 - 08.2022
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
- Followed established procedures and requirements for safe food handling, storage and service
- Operated grills, fryers and broilers to cook items to quality guidelines
- Chopped, diced and sliced vegetables and fruit ahead of rush periods
- Used standardized recipes and other instructions to prepare food.
CUSTOMER SERVICE REPRESENTATIVE
Tim Horton
09.2021 - 03.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Developed strong customer relationships to encourage repeat business
- Educated customers on special pricing opportunities and company offerings.
CUSTOMER SERVICE
Ashley Furniture
07.2021 - 10.2021
- Handled irate customers smoothly to achieve performance targets
- Offered ongoing support to customers after sales by answering additional questions and resolving issues
- Received and processed client payments and updated accounts
- Kept thorough records of customer details and previous sales.
Education
High School Diploma -
Cambrian College of Applied Arts and Technology
Brampton, ON04.2022
Skills
- GZ Driving License
- Material Sort
- Quality Control
- Quality Inspection
- Team Worker
- Punctual of Time and Work
- Good Communicator
- Food Safety Regulations
- Product Information Documentation
- Product Organization
City
ON
State
L7C 1A6
Street
Caledon
Timeline
PROBLEM SOLVER, SORTER, PACKER AND SHIP DOCK
Amazon Warehouse Fulfillment Centre
09.2022 - 06.2023
COOK
Newrest
02.2022 - 08.2022
CUSTOMER SERVICE REPRESENTATIVE
Tim Horton
09.2021 - 03.2022
CUSTOMER SERVICE
Ashley Furniture
07.2021 - 10.2021
High School Diploma -
Cambrian College of Applied Arts and Technology
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