Summary
Overview
Work History
Education
Skills
Reading, Cooking, Listening music, Gardening, Explore new places, social media
Languages
Timeline
Generic

Laxmi Cirisanagandla

Northfield,Ohio

Summary

To obtain challenging position, which utilizes the knowledge that I have gained so far and also give me an opportunity to train myself in the latest Information Technology.

Over 8+ years of experience in Administrative Assistant/Customer Service/Data Entry Computer Operator and 5 years of experience in IT Industry with Microsoft Certified in System Administration of SQLServer. Has good exposure in Database and System Administration and support on Windows Platforms. Worked on various Projects and has good knowledge of System Administration, Design and Database Administration. Good expertise in DBA Activities and SQL SERVER. Have Strong Analytical, Interpersonal and Communication skills.

Overview

20
20
years of professional experience

Work History

Fulfillment Center Warehouse Associate (Ship Dock/Induct/Problem Solver)

Amazon.com Services, LLC
11.2023 - Current
  • Quality and Defect Control, Productivity and Time Management, Use Scanners to read bar codes on products, View prompts on screens and follow the direction for some tasks, Dispose of damaged material and alert management of any noticeable errors in a product’s quality, Troubleshooting problem solving issues, Adhere to strict safety, quality and fulfillment production standards
  • Trained in and as Learning Ambasador
  • Trained in Palletization/Induct/ Problem solve
  • Trained in CPT chaser and Water Spider
  • Trained in Vendor Returns
  • Trained in Auditing and quality check through process Guide
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
  • Determined professional with dedication to hard work and team player attitude. Punctual and focused with physical strength to accommodate lifts up to 50 pounds.
  • Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
  • Detail-oriented individual with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Support Services Specialist

MedData Inc.
04.2019 - 12.2019
  • Creating Patients Registration as per the Demographic chart.
  • Upload Patient chart information in the Database using chart assignment utility site.
  • Ensuring that Patient charts, demographics and documents are accounted for, uploaded into our proprietary databases and available for our Coding Department.
  • Performs point of service activities.
  • Facilitates billing functions, accurately meeting compliance and organizational quality and productivity standards.
  • Enters and maintains confidential and accurate patient information,
  • Supports front-end technology utilization to promote understanding and comfort level in use by caregivers and providers.
  • Processes the workflow for the day,
  • Supports and participates in process improvement efforts.
  • Requests for information and paper claims processing,
  • Follows standards and guidelines for telephones etiquette and service when interacting with staff over the phone,
  • Relays staff messaging,
  • Performs Uploading and scanning demographic charts for Coding & Billing Departments,
  • Effectively collaborates and communicates with staff, i.e Other departments and other support staff,
  • Supports and adheres to compliance policies and procedures,
  • Other duties as assigned

Administrative Assistant / Customer Service

Acor Orthopaedic, Inc.
03.2012 - 11.2016
  • Effectively manage large amount of incoming calls,
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services,
  • Build sustainable relationships of trust through open and interactive communication,
  • Provide accurate, valid and complete information by using the right method,
  • Follow communication procedures, guidelines and policies
  • , Opens customer accounts by recording account information,
  • Maintains customer records by updating account information,
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Customer Service/Computer Operator

Acor Orthopaedic, Inc.
07.2004 - 04.2007
  • Prepare source data for computer entry by compiling and sorting information; establishing entry priorities,
  • Processes customer and account source documents by reviewing data for deficiencies: resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution,
  • Enters customer and account data by inputting alphabetic and numeric,
  • Maintains data entry requirements by following data program techniques and procedures,
  • Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data: combining data from both systems when account information is incomplete: purging files to eliminate duplication of data,
  • Maintains operations by following policies and procedures.reporting needed changes,
  • Maintains customer confidence and protects operations by keeping information confidential,,
  • Contributes to team effort by accomplishing related results as needed

Education

Skills

  • MS Office, Crystal Reports 80
  • SQL, C, Visual Basic, Batch programming
  • Oracle Financials (106SC & 107)

Reading, Cooking, Listening music, Gardening, Explore new places, social media

I Love to read books fiction and non fiction books.  Cooking is my passion and Like to learn new cuisines.  Love to listen old songs.  I am interested in flower and vegetable gardening.   Like to explore new places and learn about new cultures.  Follow latest technologies and  social media like facebook and instagram for latest updates.

Languages

Telugu
Full Professional
Hindi
Full Professional
English
Full Professional

Timeline

Fulfillment Center Warehouse Associate (Ship Dock/Induct/Problem Solver)

Amazon.com Services, LLC
11.2023 - Current

Support Services Specialist

MedData Inc.
04.2019 - 12.2019

Administrative Assistant / Customer Service

Acor Orthopaedic, Inc.
03.2012 - 11.2016

Customer Service/Computer Operator

Acor Orthopaedic, Inc.
07.2004 - 04.2007

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Laxmi Cirisanagandla