Karar Jabbar

• Successfully closed over $4.6 million in loan volume within the first year of working at a mortgage firm.
• Built and managed a growing pipeline of clients through excellent communication, and converting leads into clients.
• Guided clients through mortgage options, making sure their needs exceeded their expectations to ensure full satisfaction for them.
• Developed advanced sales, negotiation, and relationship-building skills that helped me overcome obstacles that led me to be proficient at my job.
• I maintained detailed records, and met all my regulatory and company compliance requirements.

• I supervised and coordinated fellow co-workers across multiple gates at the DTW McNamara terminal to ensure customers within Delta Airlines met their expected associates, and reached their final destination safely.
• Handled dispatching employees to gates that needed wheelchair associates.
• Ensured excellent customer service and ADA compliance within the McNamara terminal.
• Trained and coached team members on proper lifting and transport techniques for clients who needed an aisle chair.
• Built communication and multitasking skills in a high-pressure, time-sensitive environment (busy hours).

Before being promoted to prospect airport service manager, I worked gate screening for Delta Airlines via contract for Air France.

• Performed passenger wanding and screening with a metal detector for international Air France flights.
• Maintained TSA and airline safety protocols at all times.
• Delivered a calm and professional demeanor in a secure environment.
• Developed sharp attention to detail and conflict resolution skills.
• Contracted via Prospect Airport Services