Summary
Overview
Work History
Education
Skills
CERTIFICATIONS
Timeline
Generic

KAREEM ARE

MD

Summary

Information Systems Technician with the desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Effective at troubleshooting technical issues and training end-users. Skilled in problem-solving and solution management. Comfortable with working in teams or individually to maintain and expand technology performance.

Overview

4
4
years of professional experience

Work History

Assistant IT Specialist

Internship w/ Mentor
Newark, NJ
08.2022 - Current
  • Resolved service requests by individually troubleshooting and addressing user issues.
  • Trained users to operate and manage hardware and software.
  • Researched and maintained IT project and service documentation to assist future problem resolution.
  • Maintained positive working relationship with fellow staff and management.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Replaced faulty or damaged network hardware components to improve performance.
  • Implemented, tested, validated and maintained networking services according to solution designs.
  • Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
  • Performed preventive maintenance of networking hardware and related software.
  • Conducted scheduled maintenance during non-peak hours for uninterrupted service.
  • Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
  • Administered, maintained and supported network systems to provide consistent security, availability and performance.
  • Responded to client requests for technical support by phone, email and inter-office chat service.

Information Systems Technician TS/SCI Clearance

U.S. NAVY
08.2020 - 06.2022
  • Demonstrated an aptitude in drafting DoD reports and navigating online DoD databases to submit and finalize records
  • IT Help Desk Technician for US Naval Fleet Support regarding NIPR and SIPR technology
  • Knowledge of commonly used DoD network protocols, ports, and software services.
  • Hardware and Software technician for DoD computers and cryptographic enterprises.
  • Establishing, monitoring and maintaining radio frequency communication systems
  • Transmitting, receiving and storing all incoming and outgoing messages
  • Managing and coordinating information systems security across platforms and fleets
  • Designing, installing and operating wide-area-networks, computer systems and associated devices
  • Performing network system administration, maintenance and training and managing network security and cryptographic compliances.
  • Installing applications, troubleshooting user problems and providing training and assistance with use of cryptographic hardware and software
  • Writing programs to collect and distribute data for a variety of applications
  • Ensuring the proper security and handling of cryptographic communications materials, systems and equipment
  • Performing diagnostics and data recovery operations and maintaining logs.
  • Kept DoD personnel informed about the resolution of on going issues and their progress, and provided updated estimated times on their expected outcome.
  • Troubleshoot daily IT desktop client issues, supporting multiple departments and various offices.
  • Provided on-site technical support after project implementation and recommended product changes and upgrades to product managers.
  • Devised automation, backup and recovery protocols to preserve and safeguard network security data.
  • Developed and employed security measures to maintain proper information security and network security devices.
  • Deployed dedicated equipment and software to test security, strength of networks, servers and cybersecurity measures .
  • Operated, monitored and performed astute maintenance on mission-critical systems in a timely manner.
  • Reviewed mission tasking, intelligence and network security attack measures.
  • Loaded and equipped cryptographic devices and encryptors for mission support.
  • Knowledge of Classified NSA TYPE-1 Encryptors
  • Knowledge of COMSEC procedures and devices used across DoD operations and enterprises.
  • Analyzed system risk to identify and implement appropriate security countermeasures.
  • Made recommendations to improve security procedures and systems.
  • Investigated information security breaches to identify vulnerabilities and evaluate damage.
  • Promoted security awareness among employees and clients to alleviate risks and breaches.
  • Analyzed security procedure violations and developed plans to prevent recurrence.
  • Audited networks and security systems to identify vulnerabilities.
  • Used penetration testing tools to identify weaknesses in security systems.
  • Learned about latest security threats from blogs and online publications.
  • Updated computer security policies and procedures upon learning of new risks.
  • Designed and implemented plans to secure computer files against breach, destruction or accidental modification.
  • Built firewalls and encrypted data to secure confidential information.
  • Educated individuals on complex computer terms using easy-to-understand wording and verbal communication.
  • Researched and designed advanced computer forensic tools.
  • Studied and researched current trends and threats in cybersecurity to minimize risk within system infrastructure.
  • Researched various emerging attacks, threats and risks related to computer security to produce internal proactive security awareness reports.
  • Installed and updated firewalls and antivirus software to protect computer systems from various cyber threats.
  • Monitored current reports of computer viruses to determine when to update virus protection systems.
  • Evaluated vulnerability alerts from third-party sources to analyze potential impact to company, identify appropriate stakeholders and communicate threat level of exposure.
  • Conducted password complexity checks to prevent password cracking.
  • Changed passwords, permissions and user and group accounts.
  • Designed, implemented and maintained security systems and controls.
  • Reviewed security bulletins and vulnerability patch releases.
  • Developed simulated environmental models to measure effects of different network attacks.
  • Provided technical support for users with varying levels of IT knowledge.
  • Developed incident reports with detailed information on the events that occurred.
  • Provided technical support for users experiencing difficulties related to systems or applications.
  • Monitored network traffic for suspicious activity using SIEM tools such as Splunk.
  • Monitored application logs and server metrics using Splunk analytics tool and took corrective actions as needed.
  • Investigated incidents to determine root cause and implemented corrective actions.
  • Coordinated with vendors and IT teams to ensure timely resolution of any identified incidents.
  • Identified trends in incident data and proposed solutions to prevent future occurrences.
  • Maintained a database of all reported incidents including details such as severity level, status, resolution time.

Education

Bachelor of Science - Cyber Security And Information Assurance

WGU
01-2025

Some College (No Degree) -

US NAVY

Skills

  • Proficient in MS Office (Word, Excel, Outlook, Access, PowerPoint)
  • Proficient in the Python programming language
  • Have extensive computer knowledge in the Windows Operating System
  • Hardware Installation
  • Security Needs Assessment
  • User Support
  • Problem-Solving
  • Technical Troubleshooting
  • Equipment Maintenance
  • Attention to Detail
  • Analytical and Methodical

CERTIFICATIONS

  • CompTIA Security+
  • CASP+

Timeline

Assistant IT Specialist

Internship w/ Mentor
08.2022 - Current

Information Systems Technician TS/SCI Clearance

U.S. NAVY
08.2020 - 06.2022

Bachelor of Science - Cyber Security And Information Assurance

WGU

Some College (No Degree) -

US NAVY
KAREEM ARE