Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kareem Graham

Stroudsburg,PA

Summary

Punctual Driver with unprecedented talents in truck operations, loading and unloading and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes.

Overview

13
13
years of professional experience

Work History

Driver

UPS
11.2016 - Current
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Obtained signatures from customers upon delivery of goods.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Supervisor

YWCA
02.2013 - 03.2016
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Achieved results by working with staff to meet established targets.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Sale Associate

Shoppers World
01.2010 - 03.2013
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Education

Science Education

George Westinghouse
Brooklyn Ny
06.1998

Skills

  • Safe Driving Techniques
  • Valid Driver's License
  • Safety Standards
  • Customer Service
  • City and Non-City Driving
  • Schedule Management
  • Order Picking and Processing
  • Company Branding
  • Freight Separation

Timeline

Driver

UPS
11.2016 - Current

Supervisor

YWCA
02.2013 - 03.2016

Sale Associate

Shoppers World
01.2010 - 03.2013

Science Education

George Westinghouse

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Kareem Graham