Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Karem George

Louisville,KY

Summary

Professional with comprehensive background in multiple trades, bringing valuable experience to diverse tasks. Known for effective problem-solving and reliability, consistently ensuring project completion and team collaboration. Adaptable and dependable with skills in troubleshooting and multitasking.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Installer

The Pool King
06.2006 - Current
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Calculated materials and time needed for each job.

Guest Service Representative

Extended Stay America
04.2015 - 05.2025
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.
  • Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.

Night Auditor

Extended Stay America
04.2015 - 05.2025
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.

Construction Worker

Galt House Hotel & Suites
07.2007 - 09.2009
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

Education

High School Diploma -

Seneca High School
Louisville, KY
05-2006

Skills

  • Customer service
  • Computer skills
  • Guest accommodations
  • Detail-oriented
  • Guest relations
  • Issue resolution
  • Flexible schedule
  • Complaint handling
  • Guest orientation
  • Food and beverage area setup

Accomplishments

  • Supervised team of 11 staff members.
  • Resolved product issue through consumer testing.
  • Ability to safely efficiently & effectively solve issues.

Certification

I have numerous certifications in the operations of heavy machinery.

Timeline

Guest Service Representative

Extended Stay America
04.2015 - 05.2025

Night Auditor

Extended Stay America
04.2015 - 05.2025

Construction Worker

Galt House Hotel & Suites
07.2007 - 09.2009

Installer

The Pool King
06.2006 - Current

High School Diploma -

Seneca High School

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Karem George