Karen Abraham
PALM BAY
Summary
Field care manager with a proven track record in coordinating comprehensive care plans, ensuring compliance with regulatory standards, and building strong client and family relationships. Committed to delivering high-quality, compliant care that addresses evolving client needs.
Overview
13
13
years of professional experience
Work History
Field Care Manager
Humana
Louisville
03.2013 - Current
- Coordinated, comprehensive care plans for members, ensuring timely access to essential services.
- Maintained precise records of services delivered, adhering to agency policies and procedures to uphold quality care.
- Ensured compliance with state regulations governing field care management practices.
- Conducted visits to assess members' needs and well-being.
- Attended trainings and workshops related to field care management topics.
- Monitored client progress, evaluated outcomes, and adjusted care plans accordingly.
- Collaborated with other healthcare professionals to coordinate care for clients.
- Developed and implemented care management plan to address needs and goals.
- Participated in continuing education and professional development activities to stay current with best practices in care management.
- Conducted regular follow-up with clients to assess satisfaction with services and identify any unmet needs.
- Developed and maintained positive relationships with clients, families, and healthcare providers to support integrated care.
- Monitored and evaluated the effectiveness of care plans, making adjustments as necessary to meet clients' evolving needs.
- Maintained comprehensive records of client assessments, care plans, and progress notes in compliance with regulatory standards.
- Conducted initial assessments and periodic reassessments of clients' needs and eligibility for services.
- Developed, implemented, and regularly reviewed personalized care plans in collaboration with healthcare providers.
- Managed caseloads effectively, prioritizing needs and ensuring timely access to necessary services.
- Coordinated comprehensive care plans for individuals across various settings to ensure continuity of care.
- Ensured compliance with all federal, state, and local regulations governing client care and privacy.
- Communicated with patients with compassion while keeping medical information private.
- Provided detailed explanations of services and procedures to enhance patient understanding.
Education
Bachelor of Arts - Foundations of Education/Psychology
College of New Rochelle
New Rochelle, NY05-1998
Skills
- Care plan development
- Elderly care
- Service coordination
- Case management
- Needs assessment
- Health education
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Critical thinking
- Long-term care coordination
- Regulatory compliance
- Care transitions
- Participated in continuing education and professional development trainings to stay current with best practices in care management
Timeline
Field Care Manager
Humana
03.2013 - Current
Bachelor of Arts - Foundations of Education/Psychology
College of New Rochelle