Karen Acosta
Montour Falls,NY
Summary
Dedicated Property Manager committed to upholding property quality and resident satisfaction. Proficient in balancing the needs of property owners with those of residents, ensuring seamless operations. Strong conflict resolution skills lead to quick and effective solutions. Recognized for exceptional customer service and efficient time management capabilities..
Overview
2025
2025
years of professional experience
Work History
Assistant to the Property Manager
Dimarco Staffing LLC
Rochester, NY
08.2024 - 10.2024
- Coordinated maintenance requests and scheduled repairs for residential properties.
- Managed tenant files, ensuring accurate leasing documentation.
- Conducted property inspections to confirm compliance with safety standards and local regulations.
- Processed applications from prospective tenants, following company guidelines.
- Collected monthly assessments, rental fees, deposits, and payments efficiently.
- Maintained cleanliness and safety in all common areas of buildings.
- Developed strong relationships with owners and tenants to enhance communication and minimize issues.
- Provided customer service by responding promptly to emails and phone calls from tenants and landlords.
Ditery Aid/Assistant Cook
Schuyler Ho
Montour Falls, New York
06.2022 - 08.2024
- Assisted in meal preparation and food assembly for daily service operations.
- Maintained cleanliness and organization of kitchen workspaces and equipment.
- Operated kitchen equipment safely, adhering to health and safety guidelines.
- Tracked food supplies and ingredients to support inventory management.
- Trained new kitchen staff on procedures and best practices.
- Communicated effectively with team members to ensure seamless kitchen operations.
- Inspected incoming shipments for freshness and quality control compliance.
- Monitored temperatures of cooking equipment during meal preparation.
Assistant Manager
Colonial Cleaners
Lansing, New York
2009 - 05.2022
- Trained new employees on company policies and service standards effectively.
- Managed daily operations including shift scheduling and duty assignments.
- Oversaw inventory management, ensuring timely ordering of supplies.
- Monitored employee attendance to maintain accurate timekeeping records.
- Assisted customers with inquiries, resolving service issues promptly.
- Maintained cleanliness and organization of work areas for safety compliance.
- Completed thorough opening, closing, and shift change functions daily.
- Developed employee schedules to enhance labor efficiency and coverage.
Education
High School Diploma -
Dryden High
Dryden, NY06-1991
Skills
- Tenant communication
- Property inspections and lease documentation
- Maintenance coordination
- Inventory management
- Team collaboration
- Work order monitoring
- Eviction notices
- Property management expertise
- Multi-family property management
- Property tours
Timeline
Assistant to the Property Manager
Dimarco Staffing LLC
08.2024 - 10.2024
Ditery Aid/Assistant Cook
Schuyler Ho
06.2022 - 08.2024
Assistant Manager
Colonial Cleaners
2009 - 05.2022
High School Diploma -
Dryden High