Karen Alcaraz
Los Angeles,CA
Summary
Customer-oriented Pharmacy Technician with 9 years of experience and strong background in retail/delivery based pharmacies. Expert in accurately filling prescription orders, maintaining confidential records and supporting quality improvement and pharmacy procedure changes.
Overview
9
9
years of professional experience
Work History
Lead Pharmacy Technician
My Pharmacist On Call
11.2021 - Current
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Helped pharmacist clear problematic prescriptions and address customer questions.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Stocked, labeled, and inventoried medication to keep accurate records. - Assisted with scheduling, preparing and packaging deliveries.
- Trained new employees such as Clerk, processor, and filling technician.
Pharmacy Technician
Crescent Drugs
02.2021 - 11.2021
- Processed Prescriptions, verified dosage with providers
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assisted with packaging and shipping orders using various carriers.
- Collected co-payments or full payments from customers.
- Responded to voicemails, text messages,, emails and incoming calls in an appropriate time.
Assistant Manager Pharmcy Technician
The Medicine Cabinet
04.2015 - 01.2021
- Assist with drug and supply inventory, purchasing, and receiving.
- Processed drug returns and verified supply replenishment.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Trained new Pharmacy technicians and clerks
- Typed, Packed, and filled prescriptions at fast paced double inventory pharmacy.
- Familiarity with the BHS & 340B Drug Pricing Program and regulations.
- Revise prescriptions for appropriate dosage, drug interactions, allergies, and contra-indications before dispensing medication.
- Call Insurance regarding formulary and overrides
- Submitted prior authorizations forms to insurances.
Education
Associate of Science -
Los Angeles Trade Technical College
Los Angeles, CA06.2024
Pharmacy Technician -
Downey Adult School
Downey, CA12.2014
Skills
- Attention to Detail
- Pioneer, Digital RX,NRX, and compounder knowledge
- Prescription and insurance Processing
- Submitted prior authorizations forms to insurances
- Multitasking Skills
- Employee Training
- Bilingual
Timeline
Lead Pharmacy Technician
My Pharmacist On Call
11.2021 - Current
Pharmacy Technician
Crescent Drugs
02.2021 - 11.2021
Assistant Manager Pharmcy Technician
The Medicine Cabinet
04.2015 - 01.2021
Associate of Science -
Los Angeles Trade Technical College
Pharmacy Technician -
Downey Adult School
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