Karen Alfaro
Boston,MA
Summary
Driven and bilingual professional with a track record of delivering top-notch customer service and maintaining pristine environments, as demonstrated at FM&M Your Facility Management Solution. Skilled in Microsoft Word and adept at creative problem-solving, I excel in fast-paced settings, ensuring client satisfaction and quality standards are surpassed.
Overview
8
8
years of professional experience
Work History
Housekeeping Cleaner
FM&M Your Facility management Solution
Boston , MA
05.2020 - 11.2024
- Maintained a clean living environment by performing housekeeping duties.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Interacted pleasantly with clients and guests when performing daily duties.
Restaurant Waitress
Chelsea Station Restaurant Bar & Lounge
Chelsea, MA
10.2016 - 03.2019
- Greeted and seated customers promptly, courteously, and professionally.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Prepared checks, itemizing total meal costs and taxes.
- Checked back with guests periodically to ensure satisfaction with food and service.
Education
High School Diploma -
Boston Adult Technical Academy
20 Church St Boston MA 0211608-2019
Skills
Computer knowledge of Microsoft Word
Excellent Customer Service Skills
Creative problem solving
Bilingual : Fluent in Spanish and English
Quick learner
Good listening Skills
Customer focus
Quality inspections
Timeline
Housekeeping Cleaner
FM&M Your Facility management Solution
05.2020 - 11.2024
Restaurant Waitress
Chelsea Station Restaurant Bar & Lounge
10.2016 - 03.2019
High School Diploma -
Boston Adult Technical Academy
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