KAREN ALVARADO-GUTIERREZ
Queens,NY
Summary
Licensed Master Social Worker (LMSW) with 5+ years of experience in program coordination, operations, compliance, and stakeholder engagement. Proven ability to manage independent workflows, connect diverse populations to resources, and lead initiatives that improve organizational efficiency and outcomes. Seeking to leverage social work expertise and business acumen in a hybrid Human Resources or Employee Relations role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
School Social Worker / Student Support Specialist
Interborough Developmental & Consultation Center
Brooklyn, NY
10.2025 - Current
- Independently manage daily operations of the school-based wellness program, including scheduling, program coordination, and workflow management to optimize support for 25+ students and their families.
- Provide individualized social work services, including assessments and treatment planning, while tracking outcomes and maintaining compliance with organizational and regulatory standards.
- Connect students and families to community, healthcare, and educational resources, fostering engagement and supporting overall well-being.
Project Coordinator
NYU Silver School of Social Work
Remote, NY
01.2022 - 01.2024
- Co-managed and trained a team of 5 staff members, driving operational efficiency and strengthening team accountability.
- Oversaw data collection and reporting for SBIRT health initiatives using Qualtrics, ensuring accuracy, compliance, and timely submission of program metrics.
- Designed and facilitated educational workshops, including anti-vaping initiatives, parent engagement sessions, and Naloxone certification trainings for diverse community members.
- Implemented motivational interviewing strategies to support early intervention efforts and improve participant engagement.
- Assisted with grant writing and reporting, supporting funding acquisition and ensuring compliance with sponsor requirements.
Crisis Counselor
NY Project Hope, Bridging Access to Care
Remote, NY
01.2021 - 01.2022
- Led citywide outreach initiatives across NYC, conducting risk assessments, managing a crisis hotline, and connecting individuals to appropriate community and healthcare resources in accordance with established response protocols.
- Delivered culturally responsive support services in Spanish, improving equitable access for newly arrived students and families within school-based settings.
- Designed and facilitated structured student engagement programming in collaboration with school leadership to promote well-being and strengthen community partnerships.
Education
Master of Social Work -
Touro University, Graduate School of Social Work
Brooklyn, NY05.2025
Bachelor of Arts - Psychology, Minor: Business
Queens College, City University of New York
Queens, NY06.2022
Skills
- Employee/Student Engagement & Support
- Program Coordination & Workflow Management
- Training & Development Facilitation
- Conflict Resolution & Relationship Management
- Policy Compliance & Regulatory Reporting
- Data Analysis & Reporting (Qualtrics)
- Documentation & Record Management
- Microsoft Office Suite & Google Workspace
Certification
LMSW
Languages
Fluent in Spanish
Timeline
School Social Worker / Student Support Specialist
Interborough Developmental & Consultation Center
10.2025 - Current
Project Coordinator
NYU Silver School of Social Work
01.2022 - 01.2024
Crisis Counselor
NY Project Hope, Bridging Access to Care
01.2021 - 01.2022
Master of Social Work -
Touro University, Graduate School of Social Work
Bachelor of Arts - Psychology, Minor: Business
Queens College, City University of New York