Karen Alvarez
The Bronx,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Elite Senior District Manager
ADP- Automated Data Processing
Queens, NY
02.2019 - Current
- Promoted to DM and achieving annual quota within first 6 months in FY'20
- Fast Starts Achievement in FY'21
- Presidents Club Achievement in FY'22
- Sold $570,800 and finished at 285.4% of plan in FY'22
- Promoted to Elite District Manager in FY'22
- Consistent performer YOY
- Challenge status quo of business owners and C-level executives to help illustrate change to increase their level of employee productivity and overall company profitability
- Close sales by recommending the right solutions to help clients and prospects understand the real needs of their business
- Manage all phases of the customer lifecycle from prospecting through deal closure and post implementation account management
- Implement a sales strategy targeting key decision makers and business owners to build a network and drive business
- Work alongside SBS and their COI's to cultivate lead flow
- Partner with Inside Sales Major Accounts to gain access to new accounts
- Strategically cross sell into existing accounts
Membership Sales Representative
Nielsen TV Ratings
New York, NY
06.2015 - 02.2019
- Called, e-mailed and followed-up on leads generated by company marketing efforts.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Strengthened branding initiatives by coordinating annual events to maximize outreach.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Education
Bachelor of Science - Sociology
Queens College of The City University of New York
Flushing, NY02.2014
Skills
- Proficient in Salesforce, LinkedIn Navigator & Classic, ZoomInfo, Groove, Omedym, Oracle, Gong, Microsoft Office Suite, and several operating systems (Windows, Mac OSX)
Languages
Spanish
Native/ Bilingual
Timeline
Elite Senior District Manager
ADP- Automated Data Processing
02.2019 - Current
Membership Sales Representative
Nielsen TV Ratings
06.2015 - 02.2019
Bachelor of Science - Sociology
Queens College of The City University of New York
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