Summary
Overview
Work History
Education
Skills
Affirmations & Certifications
Timeline
Generic

Karen Amador

Charleston,SC

Summary

Experienced legal assistant with a strong background in customer service, legal research, and document management. Bilingual in Spanish and English, adept at handling complex tasks with attention to detail and exceptional communication skills. Currently pursuing a Bachelor of Science in Healthcare Administration. Certified Public Notary in South Carolina.

Overview

3
3
years of professional experience

Work History

Sales Associate

Nordstrom
Mount Pleasant, SC
05.2024 - Current
  • Deliver personalized shopper experiences with exceptional customer service
  • Proficient with POS systems for efficient transaction processing
  • Achieve individual and team sales goals; maintain organized sales floor.

Legal Assistant

Shuler Killen Law Firm
Sumter, SC
10.2023 - 04.2024
  • Conducted legal research and supported case preparation
  • Drafted and proofread legal documents; organized legal files
  • Translated legal documents between English and Spanish.

Medical Claims Representative

Receivable Solutions
Columbia, SC
01.2023 - 08.2023
  • Processed and reviewed claims for accuracy; provided customer service support
  • Maintained accurate records and reimbursed customers for eligible payments
  • Assisted in training new hires on claims processing procedures.

Customer Service Representative

Telecel
Gaithersburg, MD/Remote
08.2022 - 01.2023
  • Provided introductory information and ensured customer satisfaction
  • Handled escalated queries and followed up with clients
  • Resolved technical issues and provided troubleshooting assistance.

Sales Associate

Designer Shoe Warehouse
Germantown, MD
02.2022 - 08.2022
  • Assisted customers, completed transactions, and organized merchandise
  • Trained new staff members on sales procedures and store policies
  • Conducted inventory audits to ensure stock accuracy and replenishment.

Patient Coordinator

Brook Grove Nursing and Rehab Center
Silver Spring, MD
05.2021 - 05.2022
  • Organized resident activities, managed appointment scheduling, and worked with EHR systems
  • Coordinated with healthcare providers to ensure timely and accurate billing
  • Provided assistance to residents and families with care-related inquiries.

Sales Associate

Tory Burch
Clarksburg, MD
08.2021 - 02.2022
  • Led cashier operations, trained new hires, and ensured customer satisfaction
  • Assisted in visual merchandising to enhance store appearance and sales
  • Managed online order fulfillment and shipping processes.

Education

Bachelor of Science in Healthcare Administration -

ECPI University
08-2025

High School Diploma -

Northwest High School
Germantown, MD
06.2021

Skills

  • Legal Research & Document Management
  • Bilingual (Spanish/English) Communication
  • Client Interaction & Customer Service
  • EHR Systems (EPIC, Cerner)
  • Attention to Detail
  • Client Account Management

Affirmations & Certifications

  • National Honor Society
  • CPR/First Aid Certified
  • Certified Public Notary, State of South Carolina

Timeline

Sales Associate

Nordstrom
05.2024 - Current

Legal Assistant

Shuler Killen Law Firm
10.2023 - 04.2024

Medical Claims Representative

Receivable Solutions
01.2023 - 08.2023

Customer Service Representative

Telecel
08.2022 - 01.2023

Sales Associate

Designer Shoe Warehouse
02.2022 - 08.2022

Sales Associate

Tory Burch
08.2021 - 02.2022

Patient Coordinator

Brook Grove Nursing and Rehab Center
05.2021 - 05.2022

Bachelor of Science in Healthcare Administration -

ECPI University

High School Diploma -

Northwest High School

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Karen Amador