With 2-3 years of customer service experience I have, it gives me knowledge on how to treat others I interact with following work protocols and assuring my teamates they can rely on me
Overview
3
3
years of professional experience
Work History
Patient Access Representative
Lakeland Regional Health
01.2025 - Current
Provide excellent customer service to patients and medical staff
Verifing patient insurance eligibility and information into system.
Following HIPAA rules
Pharmacy Customer Service Representative
Walgreens
12.2023 - 01.2025
Working in the front of the store in photo depoarment and chashier, then working in pharmacy with other techs and pharmacist
Receiving truck orders from cenfill and warehouse
Checking out people with prescriptions or store items
Refilling and counting pills under supervison of pharmacist or tech
Food Runner
Baycare
07.2023 - 10.2023
Seasonal position
Assembled food trays per patient request
Monitored food and beverage supplies, assisting with restocking when needed
Delivered patient's food to rooms and on time during breakfast, lunch and dinner
Cashier Assistant Manager
Harvey's Supermarket
04.2022 - 07.2023
Maintained clean, adequately stocked, and organized store daily
check out people using any source of payment
Quickly and accurately counted drawers at start and end of each shift.
Radiologic Technologist (Clinical Rotation) at Lakeland Regional Health Medical CenterRadiologic Technologist (Clinical Rotation) at Lakeland Regional Health Medical Center