KAREN BABCOCK JONES
NATURE’S ODYSSEY INC.
Huguenot,NY
1
Certification
31
years of professional experience
Owner building an essential-oils merchandise business through product design, website updates, pricing, and store outreach. Manages QuickBooks bookkeeping, daily reconciliation of 25+ items per week, invoices, and receipts to keep operations organized. Tests products before retail release and promotes merchandise to store owners to expand distribution.
Work History
OWNER-
13 Years 8 Months- Track $500 in daily receipts and invoices using QuickBooks to keep bookkeeping and filing organized.
- Handle 35 customer inquiries per day while promoting Nature’s Odyssey products and answering product questions.
- Design essential-oil merchandise for retail readiness and consistent product presentation.
- Maintain website product listings, descriptions, pricing, and updates for new merchandise.
- Contact store owners to promote Nature’s Odyssey products and support retail placement.
- Test products before retail release to verify quality and consistency.
- Manage inventory control, sales floor operations, and calendar coordination across daily business tasks.
Nighttime Deli Supervisor and Union Representative
2 Years 4 Months- Resolved 100% of customer complaints on first contact through prompt follow-up and clear communication.
- Handled 75 customer orders per shift while keeping deli service timely and accurate.
- Trained new deli associates, scheduled breaks, and supported staff readiness across nightly operations.
- Directed closing activities to keep the department on schedule and maintain efficient end-of-shift coverage.
- Managed POS transactions and stock fulfillment to support accurate sales floor operations during overnight service.
- Fulfilled catering orders and special requests while exceeding customer expectations and maintaining service quality.
- Monitored food safety records and filed union paperwork, meeting meeting notices, mailing updates, cards, and stickers.
Front End Specialist
2 Years 6 Months- Support 100% customer satisfaction rate by resolving issues promptly and maintaining courteous front-end service.
- Handle 100 customer inquiries per shift while delivering accurate cashier support and calm complaint resolution.
- Process monetary transactions accurately and prepare bank deposits with tight recordkeeping.
- Stock and replenish inventory while maintaining merchandising standards across the sales floor.
- Create weekly employee schedules that balance department coverage and daily staffing needs.
- Coordinate with management to divide responsibilities, improve team productivity, and streamline associate workflows.
- Share customer service best practices and cross-train associates to strengthen store efficiency and front-end consistency.
Assistant to Secretary Treasurer
13 Years 5 Months- Prepared 100% of bank deposits accurately for daily financial processing.
- Supported 12 monthly meetings with reservation accommodations and travel arrangement coordination.
- Drafted and sent daily newsletters covering current and upcoming events.
- Answered telephone inquiries promptly and provided courteous front-desk support.
- Managed paperwork, filing systems, and calendar coordination to keep office records organized.
Port Jervis School Board Member
1 Year- Managed board meeting coordination and recordkeeping for teacher hiring and budget discussions.
- Voted with fellow board members on hiring new teachers and related staffing decisions.
- Oversaw school budgets and directed funding to the proper departments.
- Led the All Night Graduation fundraiser, raising over $10k for a substance-free graduation event and student activities.
- Co-founded Cinderella’s Closet to help low-income students attend prom at no cost.
- Coordinated donations of gowns, tuxedos, tickets, limousine services, hairdressing, and tailoring support through community partners.
Education
Associates - Business Management
Skills
Team supervision
Scheduling workflow management
Inventory control
Staff training
Sales floor operations
Customer service
Complaint resolution
Cash handling
Bookkeeping
Recordkeeping
Microsoft Word
Calendar coordination
Meeting coordination
Travel arrangement
Purchase order processing
Filing systems management
Expense reporting
Confidential record handling
Certification
Certified in food safety
WORK HISTORY
- Port Jervis School Board, Board Member, Port Jervis, NY, 2006, 2007, Served on Port Jervis NY School Board Member as an Elected Official, Along with other Board members voted on hiring of new teachers, Oversee School Budgets and ensure proper funding to correct departments, Co-President of the All Night Graduation Fundraiser to provide on an high risk night the All Night Substance Free Graduation Party raising over $10k to provide activities for graduates the Night of Graduation and create a positive experience they could look back on, Originator, and Co-Founder of Cinderella's Closet, Cinderella's Closet was created to provide low income students a chance to go to their high school prom at no cost. We did this through donations from various stores, public donations of gowns, tuxedos, tickets, limousine, hairdressers and seamstress' and tailors.
- New York State Police Investment Association, Assistant to Secretary Treasurer, NY, 1996, 2009, Scheduled monthly meetings making reservation accommodations and preparing paperwork as necessary, Sent out daily newsletters of current and upcoming events and answered telephones, Responsible for preparing accurate bank deposits
Timeline
Nighttime Deli Supervisor and Union Representative
ShopRite Supermarkets, Inc.
10.2015 - 02.2018Read More
Front End Specialist
AC Moore
04.2013 - 10.2015Read More
OWNER-
NATURE’S ODYSSEY INC.
02.2013 - CurrentRead More
Port Jervis School Board Member
Public Service
11.2006 - 11.2007Read More
Assistant to Secretary Treasurer
New York State Police Investment Association
01.1996 - 06.2009Read More
Southeastern University
Associates from Business Management
Read More