Karen Balika
Littleton,CO
Summary
Client-focused technician with a distinguished understanding of skin health. Dedicated to correct diagnostics and accurate recordkeeping. Successful at designing specific and individualized regimens for patient care.
Professional administrator with career success providing spa services to guests. Guarantees accurate schedules and responds to guest's questions. Keeps workspace organized and clean while delivering quality communication and administration services. Greets clients warmly to deliver comfort and ease during scheduled visits.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Renu Laser & Skin Care
2020.09 - Current
- Handled payments and processed credit card transactions.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Introduced new beauty products to consumers by informing clients about use and benefits.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Updated customer records and maintained accurate client information.
- Assisted with marketing campaigns to promote spa services.
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Med Spa Receptionist
Elevation Med Spa
2022.08 - 2023.03
- Handled payments and processed credit card transactions.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
Aveda Advisor
Avalon Salon And Day Spa
2005.05 - 2008.06
- Informed customers of current promotions, events and services to boost overall sales.
- Set up advertising displays or arranged merchandise to highlight sales and promotional events.
- Recommended additional and complementary products and services based on customer interests.
- Determined each customer's needs and answered questions concerning products and services.
Education
Certified/Licensed Laser Hair Removal Technician - Laser Aesthetics
Texas Laser Institute
Dallas, TX11.2023
Nutrition Therapy - Foods, Nutrition, And Wellness Studies
Nutrition Therapy Institute
Denver, CO2012
Skills
- Laser Hair Reduction
- Continuous Education Pursuit
- Interpersonal skills
- Strong organization
- Product knowledge
- Document Management
- Customized Treatment Planning
Interests
Cycling
Skiing
Hiking
Travel
Cooking
Gardening
Timeline
Med Spa Receptionist
Elevation Med Spa
2022.08 - 2023.03
Administrative Assistant
Renu Laser & Skin Care
2020.09 - Current
Aveda Advisor
Avalon Salon And Day Spa
2005.05 - 2008.06
Certified/Licensed Laser Hair Removal Technician - Laser Aesthetics
Texas Laser Institute
Nutrition Therapy - Foods, Nutrition, And Wellness Studies
Nutrition Therapy Institute
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