Karen Baum
Watertown,MA
Summary
Dependable professional with a strong record of service, organization, and adaptable leadership across education, food service, and administrative support. Brings clear communication, careful planning, and a compassionate approach to classroom management, customer care, and event coordination.
Overview
28
28
years of professional experience
Work History
Building-Based Teacher
Watertown School District
Watertown, Massachusetts
02.2023 - 06.2026
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Adapted instruction for diverse learning needs in district classrooms.
- Managed classroom behavior using clear expectations and consistent routines.
- Maintained a safe and orderly learning environment for all students.
- Collaborated with teachers and administrators on curriculum and student support.
Customer Service & Catering Coordinator
Petsi Pies
Somerville, Massachusetts
08.2022 - 07.2025
- Coordinated catering orders for Petsi Pies bakery events and customer pickups
- Prepared order details, invoices, and event notes for catering service
- Organized catering supplies, packaging, and pickup materials
- Tracked order changes and updated production schedules
- Assisted customers with food selection, inquiries and order customization requests.
Team Member
Whole Foods Market Inc
Somerville, Massachusetts
02.2017 - 05.2019
- Executed opening and closing procedures, including display setup, item restocking, and sales floor maintenance to ensure operational readiness.
- Guided customers with product inquiries and store navigation at Whole Foods Market to improve shopping experience.
- Fostered collaborative relationships with colleagues and management to strengthen team dynamics.
Deli Manager & Sous Chef
Savenor's Market
Cambridge, Massachusetts
04.2012 - 03.2013
- Managed deli counter operations at a specialty market, ensuring daily service readiness.
- Coordinated scheduling, task assignments, and workflow with store leadership and deli team.
- Trained new employees on proper food handling techniques and safety regulations.
- Priced and ordered food products, kitchen equipment, and food service supplies.
Demo Coordinator & Buyer
Whole Foods Market Inc
Cambridge, Massachusetts
11.2007 - 04.2011
- Managed Whole Foods Market category purchasing and assortment planning
- Coordinated vendor visits and set up needs to ensure seamless execution of events.
- Organized store-wide tasting events synchronizing with all appropriate teams
- Welcomed customers to the store with a friendly demeanor., encouraging product trials that contributed to increased sales.
- Coached staff on performance strategies, enhancing customer relations and service quality.
- Maintained records of all purchases including item descriptions, costs, quantities received.
Fitness Manager
Boston Sports Club
Framingham, Massachusetts
09.2004 - 03.2006
- Coordinated group fitness classes, schedules, and instructor coverage.
- Collaborated with club leadership on sales, staffing, and fitness program planning.
- Reviewed member needs and matched services to training and wellness goals.
- Provided assistance to members in achieving their personal goals related to physical fitness.
- Managed personal training schedules, coaching staff, and club floor coverage.
Office Manager
Isabella Stewart Gardner Museum
Boston, Massachusetts
01.2003 - 09.2003
- Managed daily office operations for museum administration and staff support.
- Processed invoices, purchase requests, and vendor correspondence for administrative needs.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Supported special events, exhibition planning, and internal logistics.
- Conducted onboarding & exit interviews for museum employees
Executive Assistant
McKinsey & Company
Boston, Massachusetts
02.2001 - 12.2002
- Coordinated senior partner calendars across McKinsey offices, optimizing scheduling across global time zones.
- Prepared board materials, presentations, and meeting agendas for consulting teams.
- Nurtured relationships with vendors, office teams, and McKinsey leadership to support seamless operations.
- Produced reports, presentations, and agendas for the executive team, ensuring effective communication and decision-making.
Citizenship & Visa Coordinator
Consulate General of Ireland
Boston, Massachusetts
04.1998 - 01.2001
- Redesigned and streamlined Citizenship & Visa programs for NoEast Consular District to enhance service delivery.
- Scaled back the wait time for citizenship by four weeks while increasing intake and approval by 40%
- Created and maintained accurate records of departmental activities, ensuring compliance with budgetary and personnel requirements.
- Prepared comprehensive briefing materials for meetings with government and community partners to facilitate informed discussions.
Education
Bachelor of Science - Kinesiology
University of Michigan
Ann Arbor, MI01-1994
Skills
- Organized
- Service/Community Oriented
- Dependable
- Thoughtful & Compassionate
- Detail Oriented
- Fun & Fair
- Event coordination
Timeline
Building-Based Teacher
Watertown School District
02.2023 - 06.2026
Customer Service & Catering Coordinator
Petsi Pies
08.2022 - 07.2025
Team Member
Whole Foods Market Inc
02.2017 - 05.2019
Deli Manager & Sous Chef
Savenor's Market
04.2012 - 03.2013
Demo Coordinator & Buyer
Whole Foods Market Inc
11.2007 - 04.2011
Fitness Manager
Boston Sports Club
09.2004 - 03.2006
Office Manager
Isabella Stewart Gardner Museum
01.2003 - 09.2003
Executive Assistant
McKinsey & Company
02.2001 - 12.2002
Citizenship & Visa Coordinator
Consulate General of Ireland
04.1998 - 01.2001
Bachelor of Science - Kinesiology
University of Michigan