Open To Work
Karen Belman
San Bernardino,CA
Work Preference
Summary
Responsible professional enthusiastic about supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance, and service. Resourceful professional and collaborative team player.
Overview
2
2
years of post-secondary education
15
15
years of professional experience
Work History
Treatment Coordinator
Smiling Children Dentistry
Temecula, California
02.2021 - Current
- Processed insurance claims and verified coverage for dental treatments accurately.
- Coordinated patient appointments and managed scheduling systems for optimal flow.
- Educated families about treatment options and financial responsibilities effectively.
- Assisted dental team with clinical procedures and patient care.
- Managed patient records ensuring confidentiality and compliance with regulations.
- Ensured compliance with HIPAA regulations as well as other applicable laws.
Receptionist
Magicland Dental Group
Rialto, USA
02.2019 - 02.2021
- Assisted patients with financial inquiries regarding their accounts.
- Processed patient referrals to specialists for further evaluation.
- Scheduled appointments using dental management software for patient convenience.
- Maintained accurate patient records in compliance with privacy regulations.
- Processed insurance claims and verified coverage details for patients.
- Managed incoming calls, relayed messages, and directed calls to appropriate departments, ensuring efficient communication.
- Coordinated scheduling and confirmation of patient appointments efficiently.
- Performed data entry tasks into various computer systems accurately and promptly.
Receptionist
SoCal Dentistry
Colton, USA
04.2018 - 01.2019
- Greeted patients warmly and managed front desk operations efficiently.
- Answered phone calls promptly and addressed patient inquiries professionally.
- Scheduled appointments using dental management software for patient convenience.
- Coordinated with dental staff to ensure smooth patient flow throughout the day.
- Processed insurance claims and verified coverage details for patients.
- Maintained accurate patient records in compliance with privacy regulations.
- Scheduled patient appointments using dental management software.
- Greeted visitors at the front desk and offered assistance with inquiries.
Clerical Administrator
Animal Care and Control of County of San Bernardino
San Bernardino, USA
04.2015 - 03.2016
- Managed daily administrative tasks for animal care and control operations.
- Coordinated communication between staff and the public regarding animal services.
- Processed incoming calls and directed inquiries to appropriate departments effectively.
- Prepared reports on animal statistics for management review and planning purposes.
- Organized and maintained filing systems for documents, records and other materials.
- Assisted in the preparation of reports, presentations, spreadsheets, and correspondence.
- Processed invoices and payments accurately.
- Delivered messages between departments to ensure timely communication.
Veterinary Assistant
Humane Society of San Bernardino
San Bernardino, USA
09.2011 - 06.2012
- Administered vaccinations and medications as directed by veterinarians.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Administered vaccinations and medications according to veterinarian instructions.
- Provided compassionate care to animals in shelter and recovery areas.
- Maintained cleanliness of animal habitats and treatment areas.
- Cleaned and sterilized exam rooms between appointments.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, and respiration rate.
Education
Medical Office Administrative -
San Bernardino Valley College
San Bernardino, CA 01.2016 - 07.2018
Skills
- Patient coordination
- Appointment scheduling
- Dental insurance expertise
- Insurance processing
- Claims verification
- Dental software proficiency
- Compliance adherence
- Recordkeeping
- Time management
- Problem solving
- Team collaboration
- Patient education
Billing Skills
- Claims
- 837P
- ABN
- CMS-1500
- ICD 10
- CPT
- HCPCS
- Microsoft Office
- Scanning
- Faxing
- Referrals
- Electronic Scheduling
- Medicaid
- Blue Cross
- Blue Shield
- HMO/PPO
- Tricare
- Disability
- Workers Comp
- Medicare
- Medical Eligibility
Administrative Skills
- Claims
- 837P
- ABN
- CMS-1500
- ICD 10
- CPT
- HCPCS
- Microsoft Office
- Scanning
- Faxing
- Referrals
- Electronic Scheduling
- Medicaid
- Blue Cross
- Blue Shield
- HMO/PPO
- Tricare
- Disability
- Workers Comp
- Medicare
- Medical Eligibility
Timeline
Treatment Coordinator
Smiling Children Dentistry
02.2021 - Current
Receptionist
Magicland Dental Group
02.2019 - 02.2021
Receptionist
SoCal Dentistry
04.2018 - 01.2019
Medical Office Administrative -
San Bernardino Valley College
01.2016 - 07.2018
Clerical Administrator
Animal Care and Control of County of San Bernardino
04.2015 - 03.2016
Veterinary Assistant
Humane Society of San Bernardino
09.2011 - 06.2012