MICHELLE MILLER
Summary
Dedicated dental health professional with extensive experience in treatment planning, patient scheduling, and insurance verification. Committed to enhancing patient care through effective communication and support coordination, contributing to improved clinic efficiency.
Overview
37
37
years of professional experience
Work History
Treatment Coordinator
Rallis & Bonilla Orthodontics
Lincoln, NE
01.2009 - Current
- Coordinated patient care by developing and implementing treatment plans with orthodontists.
- Communicated with patients about treatment options and financial responsibilities.
- Maintained and organized patient records in electronic health systems to ensure accurate and accessible information.
- Handled patient inquiry phone communications to address concerns and schedule appointments.
Dental Assistant/Front Desk
Allen N. Korte, D.D.S.
Lincoln, NE
09.2002 - 12.2008
- Phone: 402.489.3115.
- Assisted patients before dental procedures and examinations, improving comfort and readiness.
- Handled dental instruments and followed sterilization protocols, supporting safe clinical conditions.
- Recorded patient medical histories and revised treatment plans accurately, supporting care continuity.
Orthodontic Assistant
Robert Glenn, D.D.S., M.S.
Lincoln, NE
02.2001 - 09.2002
- 402.488.5275
- Assisted orthodontist with patient examinations and treatment procedures to ensure quality care.
- Prepared and sterilized dental instruments and equipment to maintain a safe working environment.
- Educated patients on proper oral hygiene and care techniques to promote better dental health.
Paula Harre, D.D.S., M.S. (Retired)
06.1998 - 02.2001
Wayne D. Summers, D.D.S., M.S. (Retired), & Peter Ziegler, D.D.S., M.S. (Retired)
08.1994 - 06.1998
William Bucy, D.D.S. (Retired)
06.1989 - 12.1992
Education
Diploma - Dental Assisting
Southeast Community College-Lincoln
06-1989
Skills
- Treatment planning
- Patient scheduling
- Insurance verification
- Case presentation
- Clinical documentation
- Dental assessment
- Patient coordination
- Flow management
- HIPAA compliance
- Patient record management
- Time management
- Team collaboration
- Communication skills
- Patient relations
- Patient education
Timeline
Treatment Coordinator
Rallis & Bonilla Orthodontics
01.2009 - Current
Dental Assistant/Front Desk
Allen N. Korte, D.D.S.
09.2002 - 12.2008
Orthodontic Assistant
Robert Glenn, D.D.S., M.S.
02.2001 - 09.2002
Paula Harre, D.D.S., M.S. (Retired)
06.1998 - 02.2001
Wayne D. Summers, D.D.S., M.S. (Retired), & Peter Ziegler, D.D.S., M.S. (Retired)
08.1994 - 06.1998
William Bucy, D.D.S. (Retired)
06.1989 - 12.1992
Diploma - Dental Assisting
Southeast Community College-Lincoln