Overview
Work History
Skills
Timeline
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Karen Bermudez

Hawthorne,CA

Overview

7
7
years of professional experience

Work History

Server

Uncle Bill Pancake House
08.2023 - Current
  • Take and serve food and beverages promptly with focused attention to guests needs.
  • Upsale high-profit items such as appetizers and drinks to enhance sales numbers.
  • Maintain a clean and orderly dining area for an enjoyable guest experience.
  • Maintain speed of service for food orders while minimizing errors and complaints.
  • Address guests complaints or concerns professionally, ensuring swift resolutions.
  • Explain menu items and suggest appropriate options for food allergy concerns.
  • Work effectively in fast-paced environments.

Server

Loaded Cafe
12.2016 - 07.2023
  • Served food and beverages promptly with focused attention to guests needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Skills

  • Attentive
  • Multitasking
  • Cool Under Pressure
  • Anticipating Guest Needs
  • Active Listening
  • Customer Service
  • Bilingual

Timeline

Server

Uncle Bill Pancake House
08.2023 - Current

Server

Loaded Cafe
12.2016 - 07.2023

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Karen Bermudez