Karen Bess

Reviewed patient accounts credit balances to determine refund due to overpayment or adjustment. Check look up when returned due to name and address. Help with accounts co-workers need assistance with, etc

• Maintained updated knowledge through continuing education and advanced training.
• Worked effectively in team environments to make the workplace more productive.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Provided support and guidance to colleagues to maintain a collaborative work environment.