YVONNE BACON-BRAGG
MACUNGIE,PA
Summary
Efficient billing professional with 23 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
22
22
years of professional experience
Work History
Credit Refund Specialist
Azura Vascular Care
07.2018 - Current
- Audited and corrected billing and posting documents for accuracy.
- Resolve outstanding credit balances and overpayments on patient accounts.
- Responsible for the timely and accurate posting of electronic and manual cash receipts, adjustments and denials on patient accounts.
- Precisely evaluated coordination of benefits to resolve payment conflict.
- Improved accuracy of refund calculations by regularly reviewing company policies and guidelines.
- Complete refund requests due to identified overpayments on accounts.
Medical Billing Specialist
Community Health Services
10.2014 - 07.2018
- Audited claims for billing/coding errors.
- Transmitted work orders daily to facilities to obtain correct coding for claims.
- Entered updated corrections to claims for revenue.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Medical Billing Specialist
Secure Healthcare Services
09.2013 - 10.2014
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Identified and resolved patient billing and payment issues.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Posted and adjusted payments from insurance companies.
Patient Account Representative
Fresenius Medical Care
08.2008 - 01.2013
- Posted payments and processed refunds.
- Electronically submitted bills according to compliance guidelines.
- Researched billing errors and discrepancies to initiate corrective action.
- Streamlined billing processes for increased efficiency in managing patient accounts.
- Identified trends in unpaid accounts, developing targeted solutions for improved revenue recovery.
Collections Specialist
Health Network Management
02.2003 - 01.2008
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Utilized various software programs to process customer payments.
- Insurance follow up with various agencies regarding the processing of worker's compensation and no fault claims.
- Insurance follow up with commercial and government payers.
Education
Certificate - Medical Billing And Coding
New Community Workforce
Newark, NJ06-2002
High School Diploma -
Malcolm X Shabazz
Newark, NJ06-1984
Skills
- Excellent communication
- Team collaboration
- Reliability
- Dispute resolution
- Attention to detail
- Problem-solving abilities
- Discrepancy resolution
- Microsoft Office Suite
- Imagine
- Nextgen
- Revenue Cycle Pro
Timeline
Credit Refund Specialist
Azura Vascular Care
07.2018 - Current
Medical Billing Specialist
Community Health Services
10.2014 - 07.2018
Medical Billing Specialist
Secure Healthcare Services
09.2013 - 10.2014
Patient Account Representative
Fresenius Medical Care
08.2008 - 01.2013
Collections Specialist
Health Network Management
02.2003 - 01.2008
Certificate - Medical Billing And Coding
New Community Workforce
High School Diploma -
Malcolm X Shabazz
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