Karen Bibbo

• Supervised team of Volunteer Coordinators
• Engaged over 1500 volunteers to ensure a valuable and rewarding experience/desire to return
• Coordinated community outreach initiatives to connect with local resources and partners.
• Programmed and monitored web based information system.
• Completed staff annual performance evaluations.
• Assisted in creating media products to promote awareness.
• Monitored and approved bi-weekly time sheets and payroll.
• Worked hand in hand with the events team for successful fundraising events.

• Supervised staff coordinators
• Conducted resume workshops to enhance client job readiness skills.
• Provided one-on-one coaching.
• Built relationships with employers to create job placement opportunities.
• Assisted clients with career plans
• Evaluated the effectiveness of employment programs and made recommendations for improvement.

• Mentored staff and clients in self-advocacy, effective communication, interpersonal skills, and professional conduct to increase personal responsibility.
• Conducted policy and program evaluations to assess effectiveness and identify opportunities for continuous improvement.
• Recognized by management for exceptional client service, advocacy, and positive program outcomes.

• Conducted substance abuse, anger management, and sexual harassment evaluations.
• Created, monitored, and updated individual behavior contracts.
• Provided individual/group counseling.
• Provided community education on substance abuse prevention, behavioral health, and life skills development.
• Presented at professional development trainings/workshops
• Elected as teacher union representative.
• Served on the Hernando County Community Anti-Drug Committee.
• Provided leadership, consultation, and training for staff.
• Mediated parent-teacher conferences to promote collaborative problem-solving.
• Evaluated teacher performance to enhance classroom effectiveness.
• Served as administrator on duty for Extended School Year
• Conducted classroom studies, behavioral observations, and individual student assessments.
• Assisted in coordinating ESE services ensuring compliance with state/federal mandates.

• Supervised a team of 10 officers and support staff, providing leadership, training, and performance oversight.
• Audited case files to ensure accuracy, completeness, and compliance with state regulations, court requirements, and agency guidelines.
• Conducted home studies and assessments to evaluate family environments, risk factors, and service needs.
• Chaired the Employee Grievance Committee, ensuring fair and professional resolution of workplace concerns.
• Coordinated and supervised community service projects to support restorative justice and community engagement.
• Promoted accountability, teamwork, and quality service delivery across departmental operations.
• Maintained strong relationships with courts, community partners, and government agencies.

• Several years of experience in service and hospitality environments. Also worked in the customer service arena throughout college years and beyond.

Part-time seasonal position pursued for personal enjoyment while maintaining and enhancing customer service and retail skills.