Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Bogen

Fairfield

Summary

Dedicated leader with a background in education and customer service. Known for exceptional communication skills and attention to detail, contributing to positive experiences for students and families. Ready to drive impactful initiatives in educational settings.

Overview

12
12
years of professional experience

Work History

Assistant Director

La Petite Academy, Learning Care Group
Smyrna, TN
08.2021 - Current
  • Administered accurate record-keeping of staff and student information to maintain adherence to state regulations.
  • Observed staff to ensure compliance with company curriculum
  • Led tours with prospective parents and assisted in the enrollment process
  • Assisted the director with meeting labor metrics and enrollment quotas
  • Collaborated with staff to create a positive and engaging classroom environment.

Customer Service Support Staff

Publix
Smyrna, TN
09.2020 - 01.2023
  • Provided exceptional customer service, ensuring positive shopping experiences and resolving inquiries efficiently.
  • Collaborated with team members to maintain cleanliness and safety standards throughout the store environment.
  • Trained new support staff on operational procedures, enhancing team performance and service quality.
  • Facilitated cash office operations by preparing and securing tills for opening and conducting end-of-day cash office and till closures.

Lead Teacher

Childtime Learning Center
Clifton, VA
06.2014 - 09.2019
  • Mentored and trained new teachers on curriculum standards and classroom management techniques.
  • Fostered positive relationships with families, promoting open communication regarding student achievements and challenges.
  • Conducted ongoing assessments to monitor student progress and inform instructional adjustments.
  • Created and developed lesson plans to meet students' academic needs.
  • Monitored and enforced company safety standards through daily, weekly, and monthly observations.

Education

Bachelor of Arts - History

Knox College
Galesburg, IL
06-1992

Elementary Education - Elementary Education

Western Illinois University
Macomb, IL

Skills

  • Staff supervision
  • Team leadership
  • Training and development
  • Customer service
  • Leadership
  • Data analysis
  • Regulatory compliance
  • Family engagement
  • Scheduling and coordinating
  • Attention to detail
  • Teamwork and collaboration
  • Excellent communication

Timeline

Assistant Director

La Petite Academy, Learning Care Group
08.2021 - Current

Customer Service Support Staff

Publix
09.2020 - 01.2023

Lead Teacher

Childtime Learning Center
06.2014 - 09.2019

Elementary Education - Elementary Education

Western Illinois University

Bachelor of Arts - History

Knox College

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