Summary
Overview
Work History
Education
Skills
Timeline
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KAREN BONAM

Litchfield Park,AZ

Summary

Dynamic professional with a proven track record as a House Manager and Shop Manager, showcasing exceptional organizational skills and a commitment to quality service. Excelled in enhancing family and customer satisfaction, improving security protocols, and streamlining inventory management. Proficient in Microsoft Excel and PowerPoint, adept at increasing efficiency and maintaining productivity targets.


Overview

13
13
years of professional experience

Work History

HOUSE MANGER

01.2023 - Current
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.

Shop Manager

01.2012 - 12.2022
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
  • Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.

Education

High School Diploma -

FOREST GROVER HIGH SCHOOL
Portland, OR
05-1998

Skills

  • Exceptional organization
  • Quality service
  • Microsoft Excel
  • Scheduling
  • Follow-up skills
  • Microsoft PowerPoint

Timeline

HOUSE MANGER

01.2023 - Current

Shop Manager

01.2012 - 12.2022

High School Diploma -

FOREST GROVER HIGH SCHOOL

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