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Senior Complex Claims Technical Specialist

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Driven professional in claims processing and customer service, honed at Universal Property & Casualty Insurance.

Excelled in settlement negotiation and team collaboration, significantly enhancing client satisfaction and efficiency.

Skilled in claims evaluation and adept at fostering positive outcomes, demonstrating exceptional communication and leadership abilities.

Claims Examiner with knowledge of property claims industry. Solid abilities in developing objectives and strategies to settle multiple claims.

Detail-oriented team player with strong organizational skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Multifaceted professional with over a decade of experience in social services, case management, and complex claims investigation. Demonstrated expertise in crisis intervention, protective services, legal coordination, and supervising high-performing teams. Currently serving as a Complex Claims Specialist with State Farm, applying analytical, evaluative, and policy interpretation skills to resolve high-exposure auto and property insurance claims. Proven ability to manage sensitive and high-impact cases from start to finish, while delivering exceptional customer service, maintaining regulatory compliance, and collaborating with internal and external stakeholders to achieve resolution. Strong background in documentation, negotiation, and decision-making in both government and corporate environments.

Diligent Claims Adjuster with a Nevada license and a proven track record at Associated Risk Management. Expert in claims evaluation and processing, utilizing critical thinking and advanced communication skills to enhance customer satisfaction. Successfully streamlined workflows, achieving high efficiency in claims resolution while maintaining compliance with legal standards.


  Experienced with thorough investigation and assessment of insurance claims.
  Utilizes critical thinking and detailed analysis to ensure fair and timely settlements.
  Track record of strong understanding of regulatory compliance and effective communication with stakeholders.


Karen Brannick

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Litigation and Complex Claims Examiner

Photo Technician

Cashier/Customer Service Representative

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Bachelor of Science - Criminal Justice

High School Diploma -

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Litigation and Complex Claims Examiner

Photo Technician

Cashier/Customer Service Representative

Bachelor of Science - Criminal Justice

High School Diploma -

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