KAREN BYLER

Poteau,Oklahoma

Summary

Dynamic customer service professional with extensive experience at La Mesa, excelling in high-pressure environments. Proven ability to enhance guest satisfaction through strong multitasking and effective team collaboration. Skilled in cash handling and maintaining accurate financial records, consistently delivering results that foster loyalty and repeat business.

Overview

years of professional experience

Work History

Waitress/ Bartender/ Cashier / to Go Specialist

La Mesa

05.2026 - 06.2026

Provided excellent customer service, ensuring a positive dining experience for guests.
Managed order accuracy, effectively communicating with kitchen staff to fulfill requests.
Handled cash transactions efficiently, maintaining accurate financial records during shifts.
Collaborated with team members to streamline service flow during peak hours.
Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Maintained cleanliness and organization of dining area, adhering to health standards.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.

Hostess\busser\ Cashier

Warehouse Willy’s

04.2026 - 05.2026

Greeted and seated guests promptly to enhance dining experience.
Managed reservation system efficiently to optimize table turnover.
Collaborated with servers to ensure timely service and guest satisfaction.
Assisted in maintaining cleanliness and organization of front-of-house areas.
Handled customer inquiries and concerns with professionalism and courtesy.
Monitored dining area for guest needs, promoting a welcoming atmosphere.
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

911 Dispatcher

LeFlore County

02.2026 - 04.2026

Responded to emergency calls, assessed situations, and dispatched appropriate services efficiently.
Utilized CAD systems to log incidents and manage unit availability in real-time.
Provided accurate information to first responders, enhancing situational awareness during emergencies.
Maintained calm communication with callers, ensuring clear information flow under pressure.
Monitored radio communications, prioritizing calls based on urgency and public safety needs.

Barista+barista Trainer

7 Brew

09.2023 - 01.2026

Prepared and served high-quality beverages following standardized recipes.
Operated espresso machines and brewing equipment efficiently.
Maintained cleanliness and organization of workstations to ensure safety standards.
Assisted in training new baristas on beverage preparation techniques and customer service skills.
Engaged with customers to provide excellent service, fostering a welcoming environment.
Managed cash register transactions accurately while processing orders promptly.
Collaborated with team members to optimize workflow during peak hours.
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

High School Diploma -

Poteau Adult Learning Center

Poteau, OK

05.2026

Skills

Customer service
Strong multitasking
Greeting guests
Team collaboration

Cash handling
Memory retention
Accurate money handling
Time management

Timeline