Karen Bynum
Yorktown,VA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Library Volunteer
Mount Vernon Elementary School
Yorktown , VA
2023.09 - 2024.01
- Assisted with cataloging books using established classification systems.
- Inspected returned books for condition and due-date status and computed fines.
- Assisted patrons with locating books and other resources, fostering positive experience.
- Kept watchful eye on front desk to encourage protected library environment.
- Organized and shelved materials according to library standards.
- Provided reference assistance to patrons using online databases, print resources, and other library services.
- Assisted with regular and special events such as book groups, coffee clubs and storytime for children.
- Performed clerical duties such as photocopying, filing, data entry.
- Utilized software program to scan books in and out and run overdue reports.
- Lent, reserved and collected books at circulation desks and processed for inter-library loans.
- Located books and periodicals for patrons.
- Oversaw check-in and check-out process of library books and materials at circulation desk.
- Greeted visitors at the circulation desk and provided information about library services.
- Worked alongside library staff to shelve books and organize collections.
- Organized circulation of library materials.
Household Manager
Self-employeed
Yorktown , VA
2014.09 - 2024.01
- Ordered supplies necessary to maintain a well-stocked pantry and linen closet.
- Organized cleaning services for the home to ensure it was kept neat and tidy at all times.
- Coordinated activities to foster health and wellness for active household.
- Maintained detailed records of household bills and payments for accounting purposes.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Created a system of organization for filing important documents related to household matters.
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Conducted regular maintenance on all appliances, vehicles, and other equipment in the house.
- Developed and implemented household budgeting strategies to ensure expenses were managed efficiently.
- Handled communications between family members and external parties such as schools or employers.
- Provided transportation services for family members when needed.
- Arranged appointments with doctors, dentists, tutors or other service providers as needed.
- Explained goals and expectations required of children.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Coordinated family activities such as vacations, visits to relatives, and special events.
- Executed grocery shopping and meal preparation for the family.
Executive Administrative Assistant
City of Newport News City Manager's Office
Newport News , VA
2009.05 - 2014.09
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Coordinated meeting and work schedules for staff teams and executives.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
- Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
- Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Prepared invoices and drafted memos for executives.
- Managed external contacts and kept track of periodic communication needed for priority actions.
- Researched and prepared information for presentations to high-level executives.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Created PowerPoint presentations used for diverse business needs.
- Delivered optimal administrative, customer service and case management support.
- Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
HR Generalist/Accounting Executive Assistant
Samuel I White, P.C.
Virginia Beach
2008.03 - 2008.12
- Handled detailed hiring processes for new employees
- Executed annual medical open enrollment
- Maintained schedules/calendars for activities of HR department
- Updated Web Time Off website and Paid Time Off balances
- Reviewed and advised others on company policy and procedures
- Developed disciplinary actions
- Processed unemployment paperwork and communicated with the VEC
- Organized employee recreations
- Made executive travel arrangements
- Assisted with the employee newsletter
- Experienced with accounts payable and receivable
- Implemented organized filing systems for CFO
- Check processing
- Processed bank deposits via Deposit Wizard software
- Managed and reported payroll information for 300 employees.
HR Generalist/Administrative Assistant
Manpower
Newport News
2007.09 - 2008.01
- Logged non-exempt employee hours and vacation time onto the NexTrak system
- Assisted with payroll needs
- Worked with FMLA status and updating information
- Explained benefits and time procedures to employees
- Kept confidential materials private
- Proof read layouts and documents
- Created and maintained employee records.
Executive Assistant to VP of Sales
Poseidon Enterprise
Charlotte
2005.10 - 2007.08
- Wrote a technical manual detailing procedures for the OSI on-line ordering system
- Entered and maintained the customer order fulfillment system
- Monitored the order process to ensure that customer deliveries were made according to commitments and within forecast allocation
- Responded to customer inquiries and recommended remedial actions
- Prepared reports, documentation, and routine customer correspondence internally and externally
- Instructed employees on filling out new hire paperwork
- Assisted with the interview process for new hires
- Trained new employees in processes and company procedures.
Administrative Assistant/Assistant Bid Coordinator
Serv-U
Charlotte
2003.04 - 2004.09
- Hired as an administrative assistant and was promoted, with pay increase, to assistant bid coordinator within six months
- Trained new employees in handling customer service and sales needs
- Successfully handled daily tasks such as: assembling all documentation of equipment and small ware lists
- Structured and maintained an organizational system for handling large amounts of paperwork for individual restaurants
- Instructed clients on proper bid procedures
- Handled credit card transactions, checks, and cash.
Education
Labor and Employment Law Seminar -
Presented by Vandeventer Black, LLP
10.2008
Personnel & HR Assistants Workshop -
Presented by Skill Path Seminars
10.2008
Certification in Culinary Arts -
The Art Institute of Charlotte
12.2005
B.A. in Communication Studies -
University of North Carolina at Charlotte
12.2004
Skills
- Basic Typing Skills
- Staff Support
- Technical Troubleshooting
- Book Searches
- Customer Relations
- Report Generation
- Cleaning and Sanitation
- Interpersonal Communication
- Data Entry
- Materials Locating
Office Skills
Windows, Linux, Mac, Oracle, Unix, Word, Power Point, Outlook, Excel, Peachtree, Lotus Notes, Adobe Reader, NexTrak, Firefox, Internet Explorer, Pay Day Payroll, Deposit Wizard, Isis, Experienced with multi-line phone system (15 lines), Experienced working in team atmosphere and independently, Ability to keep confidential materials private, Good time management skills, Action oriented, 80 WPM
Certification
- Graduated with a Culinary Arts degree from The Art Institute of Charlotte in 2004
Accomplishments
- My novel Witch Way to Turn was published in 2012
Affiliations
- Currently, I have written twelve novels
- Active participant in a writers' critique group
- Social media liaison for a local writers community
References
References available upon request.
Timeline
Library Volunteer
Mount Vernon Elementary School
2023.09 - 2024.01
Household Manager
Self-employeed
2014.09 - 2024.01
Executive Administrative Assistant
City of Newport News City Manager's Office
2009.05 - 2014.09
HR Generalist/Accounting Executive Assistant
Samuel I White, P.C.
2008.03 - 2008.12
HR Generalist/Administrative Assistant
Manpower
2007.09 - 2008.01
Executive Assistant to VP of Sales
Poseidon Enterprise
2005.10 - 2007.08
Administrative Assistant/Assistant Bid Coordinator
Serv-U
2003.04 - 2004.09
Labor and Employment Law Seminar -
Presented by Vandeventer Black, LLP
Personnel & HR Assistants Workshop -
Presented by Skill Path Seminars
Certification in Culinary Arts -
The Art Institute of Charlotte
B.A. in Communication Studies -
University of North Carolina at Charlotte
- Graduated with a Culinary Arts degree from The Art Institute of Charlotte in 2004
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