Karen Cabrera

• Service large and small format stores in a safe manner by ensuring level of stock is maintained and rotated correctly.

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.

• Answered customer questions regarding store merchandise, department information, and pricing.

• Inspected merchandise for quality and arranged proper display location on floor.

• Monitored and replenished display inventory and restructured according to available stock.

• Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.

• Generated quotes and proposals for clients to match individual needs.

• Cultivated relationships with clients to identify and meet insurance needs and

establish trust and rapport.

• Followed up promptly with interested clients to close sales.

• Provided comprehensive product knowledge and guidance to help clients on

product selection.

• Sought out new clients and developed client relationships through networking,

direct referrals, lead databases, and cold calling.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Executed record filing system to improve document organization and management.

• Maintained high standards of customer service by building relationships with

clients.