Timeline
Work History
Education
Skills
Work Preference
Work Availability
Languages
Accomplishments
Certification
Summary
Overview
CustomerServiceRepresentative
KAREN CALDERON

KAREN CALDERON

Manager Salesperson and transportation
Methuen,MA

Timeline

Economic

UNAH
02.2024 - Current

High School Diploma -

Instituto Espana Jesus Milla Selva
02.1997 - 11.2003

Work History

Director of Transportation

Andover Family Medical Transportation
Lawrence, Massachusetts
04.2021 - Current
  • Coordinated with principals and bus supervisors to achieve safe loading and unloading zones for school buses and safe vehicular and pedestrian traffic movement.
  • Hired and promoted [Number] personnel within transportation department to maintain adequate coverage and top talent.
  • Liaised with bus maintenance staff to prepare for annual state bus inspections.
  • Reviewed regulatory compliance measures regularly, updating policies as needed to remain aligned with industry best practices.
  • Conducted regular performance evaluations, providing constructive feedback to improve employee performance in their roles.
  • Streamlined transportation operations by implementing efficient routing and scheduling systems.
  • Provided recommendations to superintendent regarding changing school schedules and school cancellations due to weather conditions.
  • Created and managed budget for transportation department to cover expenses related to equipment, maintenance, personnel and vehicles.
  • Secured and arranged insurance coverage for [Number] transportation vehicles.
  • Implemented safety protocols to minimize accidents and maintain a safe working environment for employees.
  • Collaborated with sales and marketing teams to develop strategies that improved service offerings to clients while maintaining profitability goals.
  • Evaluated vendor contracts to ensure optimal pricing and service levels were maintained consistently.
  • Negotiated favorable terms with suppliers, securing competitive prices on fuel, vehicles, equipment, and other essential resources.
  • Optimized fleet management by regularly reviewing vehicle maintenance schedules and implementing cost-effective solutions when necessary.
  • Coordinated cross-functional teams for the successful execution of large-scale transportation projects.
  • Established effective training programs for new hires, resulting in increased productivity within the department.
  • Improved on-time delivery rates by closely monitoring performance metrics and addressing issues promptly.
  • Successfully managed complex transportation budgets, identifying opportunities for cost savings without compromising quality or efficiency standards.
  • Investigated and reported accidents involving transportation vehicles and coordinated accident claims with law enforcement and public transportation bureaus.
  • Managed a diverse team of drivers, dispatchers, and support staff to efficiently achieve departmental goals.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.

Education

High School Diploma -

Instituto Espana Jesus Milla Selva
Honduras
02.1997 - 11.2003

Economic

UNAH
Honduras
02.2024 - Current

Skills

Supply chain optimization

Warehouse management

Route planning

Freight management

Fleet management

International logistics

Logistics management

Shipping coordination

Transportation operations

Transportation technology

Teamwork

Customer service

Problem-solving

Time management

Cleaning and sanitizing

Problem-solving abilities

Warehouse safety

Multitasking Abilities

Worker supervision

Excellent communication

Critical thinking

Organizational skills

Team leadership

Shipping and receiving

Adaptability and flexibility

Verbal and written communication

Daily operations management

Vehicle inspection

Safety standards

Safety management

Goal setting

Equipment inspections

Staff management

Mentoring and training

Incident reporting

Interpersonal communication

Schedule management

Staff training

Issue resolution

Adaptability

Work Preference

Work Type

Full Time

Work Location

HybridOn-SiteRemote

Important To Me

Career advancementPersonal development programsTeam Building / Company RetreatsCompany Culture

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

Spanish
Native or Bilingual

Accomplishments

  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] through effectively helping with [Task].
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Licensed CNA
  • Licensed Real State salesperson

Summary

Thrived in fast-paced sales environment, developing exceptional communication and negotiation skills. Proven ability to understand customer needs and deliver tailored solutions. Seeking to transition into new field where these skills can drive meaningful impact. Offering strong interpersonal skills and natural ability to connect with others, eager to learn and grow in sales environment. Brings foundational understanding of customer needs and buying behaviors, along with excellent communication and problem-solving abilities.

Overview

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Manager

KAREN CALDERONManager Salesperson and transportation